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Collaboration Cycle for [MHV Secure Messaging, Contact List] #90850

Open bryan-riley-va opened 3 months ago

bryan-riley-va commented 3 months ago

Please view the Milestone for all feedback and findings tickets associated with this Collaboration Cycle initiative.

VFS product information

VFS team name

vfs-mhv-secure-messaging

Product name

MHV Secure Messaging

Feature name

Contact List

GitHub label for team

mhv-va.gov-secure-messaging

GitHub label for product

mhv-secure-messaging

GitHub label for feature

No response

Public DSVA Slack channel for VFS team

mhv-secure-messaging

Kickoff questions

Toggle kickoff questions ### When did/will you start working on this product/feature? August 1, 2024 ### Will your work result in visible changes to the user experience? Yes ### Are you doing research with VA.gov users? No ### Will your work involve changes to... Tools, applications and dynamic pages ### Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo? No ### Do you need to capture any additional analytics or metrics? No ### Will a VA editor (Drupal) notice this change? Unsure ### Product outline TBD ### Verify all relevant materials provided to Governance Team - [X] I have provided all relevant and up-to-date links, screenshots, images, designs, etc. of the as-is version of the product ### Add the GitHub labels for your team, product, and feature to this ticket. - [X] I acknowledge that I must add the GitHub labels for my team, product, and feature to this ticket. Kickoff Slack Thread with VFS team: [Kickoff thread](https://dsva.slack.com/archives/C03ECSBGSKX/p1723821681096939)

Recommended Collaboration Cycle touchpoints

PO Sync

Toggle PO Sync instructions #### Before the meeting ##### OCTO Product Owner - [X] Review [PO Sync Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/po-sync) to understand what this sync involves. - [X] Schedule your PO Sync (with at least 2 business days lead time from now): - Open the [Calendly PO Sync calendar](https://calendly.com/collaboration-cycle/po-sync) - Select a date and time and click "Confirm" - Add your name and email - Click "Schedule Event" - [X] Link all artifacts in the `PO Sync artifacts for review` section below at least two business days before the scheduled PO Sync. Please don't add artifacts in the comments section. **PO Sync artifacts for review** [See guidance on PO Sync artifacts.](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/po-sync#POSync-Whatartifactswillbeneeded?) Please provide links to artifacts **at least two business days** before the scheduled meeting. Required: - [X] Product outline https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product/feature-outlines/new-contact-list.md Optional: - [ ] Any other artifacts you have so far ##### Governance Team actions - [ ] Meeting date/time: 11:00am ET - Tuesday, September 24, 2024 #### After the meeting ##### OCTO PA Leads - [ ] If the initiative receives OCTO alignment to proceed, add the PO-Sync-approved label to this ticket. - [ ] If the initiative does not receive OCTO alignment to proceed, comment and close this ticket.

Design Intent

Toggle Design Intent instructions #### Before the meeting ##### VFS team actions - [ ] Review [Design Intent Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/design-intent) to understand what this touchpoint involves. - [ ] Schedule your Design Intent (with at least 2 business days lead time from now): - Open the [Calendly design intent calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review) - Select a date and time and click "Confirm" - Add your name and email - Click "Add Guests" and enter the email addresses for VFS team attendees - Click "Schedule Event" - [ ] Link all artifacts in the `Design Intent artifacts for review` section below at least two business days before the scheduled Design Intent. Please don't add artifacts in the comments section. **Design Intent artifacts for review** [See guidance on Design Intent artifacts.](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/design-intent#Designintent-Artifacts) Governance Team feedback is based on the artifacts provided here as well as information provided during the meeting. Please provide links to artifacts **at least two business days** before the scheduled meeting. Required: - [ ] User flow Not required, but nice to have: - [ ] Wireframes (if provided, must include mobile wireframes) Optional: - [ ] Research plan - [ ] Any other artifacts you have so far ##### Governance Team actions - [ ] Design Intent Slack thread with VFS team - [ ] Meeting date/time: #### After the meeting ##### Governance Team actions - [ ] Update this ticket with the Zoom recording - Recording link - Passcode: - Accessibility - [ ] Feedback ticket attached - [ ] No feedback - Design - [ ] Feedback ticket attached - [ ] No feedback - IA - [ ] Feedback ticket attached - [ ] No feedback ##### VFS team actions - [ ] Review feedback tickets. Comment on the ticket if there are any questions or concerns.

Research Review

Toggle Research Review #### VFS actions - [ ] Complete the [research review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Research-plan-review.1781891143.html)

Midpoint Review

Toggle Midpoint Review #### Before meeting ##### VFS actions Navigate to reference link: [Midpoint Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review) - [ ] Schedule your Midpoint Review when ready: - Open the [Calendly midpoint review calendar](https://calendly.com/collaboration-cycle/design-intent-or-midpoint-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] Check this box if you'd like this review to be asynchronous (Please refer to the [Midpoint Review guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Midpoint-review.1781039167.html) for the difference between a synchronous meeting and an asynchronous review) - [ ] Link all artifacts **ONLY** in the Midpoint Review artifacts section below at least two days before the scheduled Midpoint Review. **Do NOT add artifacts to Comments section** **Midpoint Review artifacts** See Platform guidance on [Midpoint Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/midpoint-review#Midpointreview-Artifacts). Platform feedback is based solely on the artifacts provided, as reviewed during the two days before the Midpoint Review meeting. Any work not included in the artifacts below or any ongoing work taking place during the review period may not be reflected in that feedback. **Required artifacts** - [ ] Design prototype or high-fidelity mockup (must include mobile prototype/mockup) - Specify which pages are included in the review - [ ] Up to date user flow - [Guidance on user flows](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/information-architecture/standards/user-flow-guidance.md) - [ ] If working with [Sitewide CAIA](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/sitewide-content-and-ia-intake-request), link to CAIA intake ticket. **Not required, but nice to have artifacts** - [ ] Accessibility annotations included as part of your design - [ ] Research plan - Links to specific CAIA artifacts: - [ ] IA spec - [ ] Content source of truth - Any other artifacts you have so far ##### Platform actions - [ ] Slack thread with VFS team - [ ] Meeting date/time: #### After meeting ##### Platform actions * Accessibility * [ ] Feedback added to milestone * [ ] No feedback * Content * [ ] Feedback added to milestone * [ ] No feedback * Design * [ ] Feedback added to milestone * [ ] No feedback * IA * [ ] Feedback added to milestone * [ ] No feedback * [ ] Update this ticket with the Zoom recording - Recording link - Passcode: ##### VFS actions - [ ] Review feedback tickets and comment on the ticket if there are any questions or concerns

Analytics Request

Toggle Analytics Request #### VFS actions - [ ] Complete the [analytics request process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Analytics-request.1782120453.html) - [ ] Link to the Analytics Implementation and QA Request ticket below

Contact Center Review

Toggle Contact Center Review #### VFS actions - [ ] Complete the [Contact Center review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Contact-center-review.1782317061.html) - [ ] Link to the Contact Center review request ticket below

Staging Review

Toggle Staging Review #### Before meeting ##### VFS actions - Navigate to reference link: [Staging Review Guidance](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-review) - [ ] Schedule your Staging Review when ready: - Open the [Calendly staging review calendar](https://calendly.com/collaboration-cycle/staging-review) - Select a date and time and click “Confirm” - Add your name and email - Click "Add Guests" and enter the VFS meeting attendees email addresses - Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders - Click "Schedule Event" - [ ] If this product contains any [experimental design](https://design.va.gov/experimental-design/), add the `experimental-design` label and schedule a meeting with DSC to present the research findings. - [ ] Link all artifacts **ONLY** in the Staging Review artifacts section below at least four days before the scheduled Staging Review. **Do NOT add artifacts to Comments section** - [ ] I confirm the environment is available and test users have been provided. - [ ] Please verify your product information in the [Product Directory](https://depo-platform-documentation.scrollhelp.site/getting-started/vfs-product-directory). **Staging Review artifacts** Links to [Staging Review artifacts](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Staging-review.1810137181.html#Stagingreview-Artifacts) must be added to this ticket 4 business days ahead of the scheduled meeting. Please do not make changes to the product or artifacts during the 4-day review period. #### Required artifacts - [X] **URL(s) to review the product** - The product should be available on an [approved staging environment](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/staging-environment-guidance-for-vfs-teams). staging.va.gov/my-health/secure-messages/contact-list/ - List pages, sections of pages, and/or user flows impacted by this work. This request is to review only a new 'feature' around editing the contact list. Previously users just received a link to go back to the 'classic' experience. - [X] **Drupal or Staging URL for updated primary entry point**: the main way Veterans will access the tool through site navigation (not search) Users will enter through staging.va.gov and login. From there they will access secure messaging and then 'compose a new message'. Below the dropdown box where they choose a triage group they will see a link to edit a contact list. - [X] **Test users and scenarios (when applicable)** - Store [test user information](https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/staging-test-accounts-accessible-example.md), passwords, and tasks in a `.md` file in the va.gov-team-sensitive repository. https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/products/health-care/secure-messaging/contact-list.md - Make sure all user scenarios can be tested, i.e.: in-progress form, submitted form, new form. - [X] **Link to Sitewide CAIA intake ticket, if applicable.** https://github.com/department-of-veterans-affairs/va.gov-team/issues/85636 https://github.com/user-attachments/assets/ee701c86-549c-4435-a999-318fca00f403 - [X] **Completed accessibility testing artifact**: [see instructions and link to accessibility testing template](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/prepare-for-an-accessibility-staging-review). https://github.com/department-of-veterans-affairs/va.gov-team/issues/93146 - [ ] **QA Artifacts**: artifacts that correspond to each of the [QA Standards](https://depo-platform-documentation.scrollhelp.site/developer-docs/quality-assurance-standards). - [X] Regression test plan There are not regression test plans on VA.gov projects (for MHV). However, regression testing is performed via our automated tests. - [X] Test plan [We do not have test plans on VA.gov projects (for MHV). Functional tests are performed one Review Instances and staging with test cases created in TestRail. Defects are tracked in JIRA. Manual regression is performed as needed based on areas touched by the latest code changes. Automated tests are performed across all areas of the application.] Test Plan - https://dsvavsp.testrail.io/index.php?/plans/view/5961 Test Run - https://dsvavsp.testrail.io/index.php?/runs/view/5962&group_by=cases:section_id&group_order=asc - [X] Coverage for References Currently for entire SM application (as of 9/18/24) we are at 92.44% - [X] Summary (Defects) reports There are no current defects reported against this specific feature (in JIRA) as of 9/18/24. - [X] E2E tests https://github.com/department-of-veterans-affairs/vets-website/tree/main/src/applications/mhv-secure-messaging/tests/e2e - [X] Code coverage Currently for entire SM application (as of 9/18/24) we are at 92.44% For contact list specifically: https://files.slack.com/files-pri/T03FECE8V-F07NTKKP188/screenshot_2024-09-19_at_6.28.08___am.png - [X] Endpoint monitoring playbook Here is a link (temporary until commit is pushed) to our playbook for SM: https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/f6ac0e4ef35eaf16b4ba7ee164d25d4fa8e1b3bf/products/health-care/secure-messaging/incident-response/playbook.md #### Not required, but nice to have artifacts - [ ] **Content source of truth**: link to CAIA Content feedback, such as a content source of truth. - [ ] **Information Architecture spec**: link to CAIA IA feedback, such as an IA spec. ##### Platform actions - [ ] Update this ticket with the Zoom recording - [Recording link ](https://oddball-io.zoom.us/rec/share/1QFqwjjINCRgAHEktHvvOn8fKyAg41uIg29sIzR8JJla1rti9nuwjijn9m8CIcCT.ukVM5V8B_isRmmYn) - Password: `HE%d&60Q` ##### VFS actions - [ ] Review the findings tickets and comment on the ticket if there are any questions or concerns - [ ] Close individual findings tickets when the issue has been resolved or validated by your Product Owner. If a team has additional questions or needs Platform help validating the issue, please comment on the issue ticket. - [ ] After launch, [request an accessibility audit from the VA 508 Office](https://depo-platform-documentation.scrollhelp.site/developer-docs/request-support-from-the-va-508-office#RequestsupportfromtheVA508office-AuditRequest). This is required even if no accessibility issues were found during the Staging Review. - [ ] Share ServiceNow ticket number here: ______ - [ ] Close ticket once Privacy, Security, Infrastructure Readiness Review has been completed, VA 508 Office audit is requested, and all other post-Staging actions are complete

Privacy, Security, Infrastructure Readiness Review

Toggle Privacy, Security, Infrastructure Readiness Review #### VFS actions - [ ] Complete the [Privacy, security, infrastructure readiness review process](https://depo-platform-documentation.scrollhelp.site/collaboration-cycle/Privacy-and-security-review.1782317101.html) - [ ] Link to the Readiness Review ticket below #### Platform actions - [ ] Privacy, security, infrastructure readiness review is complete
bryan-riley-va commented 3 months ago

For this feature we are looking to go straight to a staging review - we will schedule it once we have completed the feature/product outline.

janieTC-USDS commented 3 months ago

@bryan-riley-va -- seeing that Joel (@underpaid1ntern ) has created the feature outline for this work here: https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/digital-health-modernization/mhv-to-va.gov/secure-messaging/product/feature-outlines/new-contact-list.md

Giving recent dev discussion (one tweak that I understand Kyle needs to make next sprint), it sounds like we should target a staging review towards the end of the sprint ending 9/17. Does that track? If so, can you help us schedule?

Thanks!

cc: @kfink24