Open skylerschain opened 2 months ago
Example screenshot from vets.gov.user+14@gmail.com
Some of the cards labeled Claim for compensation
have 5 steps and some have 8 steps. Which are disability compensation claims? What type of claims are the others?
Value Statement
As a Veteran I want to see a clear and accurate claim card title So that I can clearly understand which claims types are which in the CST claim list
Background Context
Currently we show "Claim for disability compensation" when the claim_status_type is
null
, which is why we see that claim card title. Our best guess is that certain EP codes aren't assigned a claim type so it returns null, but we would have to confirm with BGS.The problem is that normal disability compensation claims are labeled "Claim for compensation" so this label of "Claim for disability compensation" creates confusion, since true disability compensation claims are not labeled that way.
New Feature
Outcome, Success Measure, KPI(S), and Tracking Link
Design
We should ask content team what to return in the case of
null
value for claim_status_type. Maybe "Unknown" or something similar.Enablement team (if needed)
@jstrothman
Engineering
Out of scope
In order to more fully solve this problem, we should ask BGS why the
null
value is getting returned and perhaps reclassify these claims so that there is nonull
value. But as part of this ticket we should just figure out how often this is happening.Open questions
Tasks
null
value for claim_statustype in productionnull
to whatever the content team recommendsDefinition of Done
Acceptance Criteria