[Design] Add info to confirmation/detail page to clarify steps for rescheduling

[cgednalske]

Background

On the confirmation/detail page, we need to ensure information is included to Veterans know how to reschedule, as our research findings pointed towards confusion around how this will work.

Details

Rescheduling: 3 participants mentioned being unsure about how to reschedule their appointment after canceling.

P7: "If I wanted to reschedule, I would probably go ahead and schedule a new appointment first and then cancel this one. Because I don’t see a link here to revise this appointment. I don’t see anything on this page to change it."

P15: "I would schedule a new appointment (from the appointment details page to schedule the remaining appointments of the referral).

Tasks

• [ ] Determine what content or UI changes are needed on the page to communicate/clarify the rescheduling process
• [ ] Have content reviewed by Laura if needed

Acceptance Criteria

• [ ] Proposed changes shared with UX
• [ ] Content reviewed
• [ ] Figma files updated

[cgednalske]

@benbrasso-agile6 added another ticket we had discussed (but then I forgot about)

[benbrasso-agile6]

Hey team! Please add your planning poker estimate with Zenhub @cgednalske @Cieramaddox