Qualitative Data Request: Travel reimbursement status page

[carafrissell1]

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

08-28-2024

Date Range End

09-05-2024

Product Name(s)

Beneficiary Travel Pay

Product Description

Beneficiary Travel Pay works on the user experience for submitting and managing travel claims on VA.gov. This MVP page - Travel claim status page - allows users to see the status of a claim post-submission.

Survey URL(s), key term(s), case category or type

https://www.va.gov/my-health/travel-claim-status

Sub URLs

Yes

File Delivery Format

All in one file, on one tab

Word Cloud

None

VA Email Address(es)

cara.frissell@va.gov

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.

[newworld2616]

Hello, I am not able to locate the provided URL on the Medallia search. Let me know if you have any questions. Thank you.

[carafrissell1]

Hi @newworld2616 - that may have been a technical error on our end. We are slowly rolling out to friends and family. But we know that at least 2 friends and family who have completed the form. Should I submit a new request form?

[newworld2616]

Hello, yes please. Could you submit a new form. Thank you.

On Mon, Sep 16, 2024 at 4:12 PM Cara Frissell @.***> wrote:

Hi @newworld2616 https://github.com/newworld2616 - that may have been a technical error on our end. We are slowly rolling out to friends and family. But we know that at least 2 friends and family who have completed the form. Should I submit a new request form?

— Reply to this email directly, view it on GitHub https://github.com/department-of-veterans-affairs/va.gov-team/issues/91854#issuecomment-2353841589, or unsubscribe https://github.com/notifications/unsubscribe-auth/BAYYWDZY4YQXNC6RFVFCQFDZW43R5AVCNFSM6AAAAABNLGWRBKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJTHA2DCNJYHE . You are receiving this because you were mentioned.Message ID: @.*** .com>

[carafrissell1]

new ticket #93061