department-of-veterans-affairs / va.gov-team

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Get Medallia feedback for first phases #91856

Closed carafrissell1 closed 2 weeks ago

carafrissell1 commented 1 month ago

ticket for Medallia feedback 08/28 - 09/04

https://github.com/department-of-veterans-affairs/va.gov-team/issues/91854

contact email listed: cara.frissell@va.gov

carafrissell1 commented 1 month ago

new ticket #93061 submitted 9/17 with email cara.frissell@va.gov

carafrissell1 commented 1 month ago

Looked at the Medallia file. All 3 questions were answered by 1 participant in Richmond VA on 8/29. There should have been 2 responses right @ayush-chak? @kjduensing?

kjduensing commented 1 month ago

Yes, on 8/29 I was told 2 testers completed the feedback form

carafrissell1 commented 3 weeks ago

Open question: Do we want to have our testers try again and I can resubmit the request? @ayush-chak

kjduensing commented 3 weeks ago

@carafrissell1 our testers did try again (see https://dsva.slack.com/archives/C05UTPZRZFY/p1726768635879229?thread_ts=1726763133.888249&cid=C05UTPZRZFY). You should be able to resubmit the request for that date.

carafrissell1 commented 2 weeks ago

new ticket request spanning feedback from 8/29 - 10/3: https://github.com/department-of-veterans-affairs/va.gov-team/issues/94239

email used: cara.frissell@va.gov

carafrissell1 commented 2 weeks ago

Got results from prevous request. New responses went through as intended, everything seems to working in Medallia. Documented in Travel Pay Feedback Systems folder in Sharepoint.