department-of-veterans-affairs / va.gov-team

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Update digital submission designs with research recommendations + ARP expectations #92341

Open oddball-lindsay opened 3 weeks ago

oddball-lindsay commented 3 weeks ago

Background

We recently ran a study with cross-accredited VSO Representatives, and have recommendations on how to improve our designs around digital submission, which include both Find v3 and Appoint v2. The share-out is scheduled for Monday 9/23.

The ARF team has also been working through what contact information they might add via the Accredited Rep Portal. We can also explore meeting the ARP contact information inputs in the Find a Rep detail page.

Tasks

Acceptance Criteria

oddball-lindsay commented 23 hours ago

All of the research findings are related to content -- updated the task list above to reflect that.

We'll join CAIA OH next Tues 10/1 to ask for help on the content updates.

From there, we can implement that content then be ready for a second Midpoint Review.