Qualitative Data Request

[shannonkford]

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

07/01/2024

Date Range End

07/31/2024

Product Name(s)

Claims status tool

Product Description

Claims status tool provides status on the processing of disability compensation claims

Survey URL(s), key term(s), case category or type

va.gov/track-claims/*

Sub URLs

Yes

File Delivery Format

All in one file, on one tab

Word Cloud

Yes

VA Email Address(es)

shannon.ford1@va.gov, anastasia.hanan@va.gov

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.

[newworld2616]

Hello, I have shared the requested data. Let me know if you have any questions. Thank you.

[newworld2616]

Hello, I have shared the requested data. The URLs and sub-URLs have been used for these data pull. Let me know if you have any questions. Thank you.