[!NOTE]
QUICK SUMMARY:Create a survey template to be sent out to teams after they work with the CAIA a11y folks so we can gather feedback.
Issue Description
Teams work with CAIA's a11y folks for many reasons throughout their product's lifecycle. It would be beneficial for our team to gather feedback from teams in order to uncover what works well and what we could iterate on.
Currently, a CAIA office hours feedback survey exists within Slack where folks can share their experiences. We could use this survey as inspiration.
Some early questions include:
How has the office hours survey been sent out in the past?
What is the response rate?
How has feedback from this survey been incorporated into the team's processes?
Are teams more willing to engage with a survey within Slack, or would another format such as Google Forms be better?
Who would be responsible for sending out the survey after each team engagement? (ex. should it be included in the related ticket?)
About the Team
Team name: CAIA internal
Product name: N/A
Product manager: Naomi Eke
Slack Channel: caia-accesibility-specialists
Supporting Artifacts
Office hours survey images:
### a11y Tasks
- [ ] Collaborate with the CAIA a11y team to understand more background information about the office hours survey
- [ ] Identify feedback we would be interested in getting from teams
- [ ] Create a draft of survey questions and get review from the CAIA a11y team and Martha as needed
- [ ] Put together final survey template
### Acceptance Criteria
- [ ] Final survey template has been approved
- [ ] The process for when surveys are sent out and by whom has been outlined and agreed upon by the team
## Ticket Updates (CAIA Internal)
- [ ] _Connect to an `Epic` or `Intake` (what body of work is this a part of?)_
- [ ] _Label with `Originator/Team` (product team or stakeholder requesting support)_
- [ ] _Label date in the `Open Date` field_
- [ ] _Label with `Estimate` (level of effort expected for this ticket)_
- [ ] _Add `Assignee(s)` name(s) to ticket_ (include Naomi)
- [ ] _Add `Assignee(s) name(s) to each task` they will complete via handle tag (if known)_
- [ ] _Select a `Priority Level`_
- [ ] _Update date in `Last Checked` field_
- [ ] _Label with `Actual` (level of effort it took to complete this ticket)_
- [ ] _Update date in_ `Closed Date`
Issue Description
Teams work with CAIA's a11y folks for many reasons throughout their product's lifecycle. It would be beneficial for our team to gather feedback from teams in order to uncover what works well and what we could iterate on.
Currently, a CAIA office hours feedback survey exists within Slack where folks can share their experiences. We could use this survey as inspiration.
Some early questions include:
About the Team
Supporting Artifacts
Office hours survey images: