department-of-veterans-affairs / va.gov-team

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[Research] Set up unmoderated survey for "see staff after check-in" #93639

Open cgednalske opened 2 weeks ago

cgednalske commented 2 weeks ago

Background

In #93025, we determined that an unmoderated survey can help us glean more information around Veterans' experience checking in while testing if Veterans will notice and understand the updates added to the sign-in page and confirmation page telling them to see a staff member after completing online Check-in.

Tasks

AC

benbrasso-agile6 commented 1 week ago

@cgednalske can @zach-park shadow on this ticket during the set up?