department-of-veterans-affairs / va.gov-team

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686/674 Backup Submission Failure on 9/27/24 #93944

Closed tfink419 closed 3 weeks ago

tfink419 commented 1 month ago

Overview

An error occurred on 9/27/24 that was alerted in slack here. The error was shown as:

Time | Host
-----------------------------
16:45:33 UTC | vets-api-sidekiq-6c8574b5c4-kl9l5
CentralMail::SubmitCentralForm686cJob failed!
-----------------------------

Datadog link

Tasks

[x] Determine cause (veteran name not in payload)
[ ] Attempt resubmission

evansmith commented 1 month ago

I ran the resubmission and got a success from central mail. This was due to the missing veteran information that occasionally occurs.