department-of-veterans-affairs / va.gov-team

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[CST] Relocate the 5103 waiver confirmation message to a page where Veterans are more likely to expect it. #94059

Closed uxgary closed 1 month ago

uxgary commented 1 month ago

Value Statement

As a Veteran I want to see my waiver confirmation message on a page that is logical So that I don't get confused and think I have to take more actions if I don't.


Background Context

After research study, we found that Veterans were confused when the 5103 waiver confirmation appeared on the files tab. Some scrolled down and saw options to upload more evidence, which caused a disconnect.

We plan to relocate the confirmation message to a more intuitive location to avoid confusion.

Below is an example of the confirmation message in the files page.

Bug

New Feature

Outcome, Success Measure, KPI(S), and Tracking Link

Design

Enablement team (if needed)

@member of team

Engineering

Out of scope

Open questions

Tasks

Definition of Done

Acceptance Criteria

uxgary commented 1 month ago

The alert has been relocated to the Details (status) page.

Section of the Figma file for Engineers

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