As a Veteran
I want to directed straight to the file upload section after clicking a CTA to upload evidence
So that I'm not confused by landing on a page that doesn't immediately display the upload options.
Background Context
The research study, revealed that Veterans were momentarily confused when clicking the 'upload evidence' link from the notice details page, as they were directed to the top of the files page. It took them time to reorient themselves and locate the upload section.
We aim to link them directly to the 'additional evidence' section of the files page, allowing them to quickly understand where they are and take the necessary steps to upload their evidence.
Below is an example of the confirmation message in the files page.
Outcome, Success Measure, KPI(S), and Tracking Link
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Design
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Enablement team (if needed)
@member of team
Engineering
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Out of scope
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Open questions
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Tasks
[ ] _Deep link the "evidence upload" link from the notice details page to the "additional evidence" heading on the files page.
[ ] (If necessary) adjust the scroll position of the files page on desktop and mobile to ensure the heading isn't obscured by the browser after navigating.
Definition of Done
[ ] Meets acceptance criteria
[ ] Passed E2E testing (90% coverage)
[ ] Passed unit testing (90% coverage)
[ ] Passed integration testing (if applicable)
[ ] Code reviewed (internal)
[ ] Submitted to staging
[ ] Team approved production verification process
[ ] Design performs design QA and verifies the implementation matches the design spec
[ ] Accessibility specialist performs accessibility review (in code or design)
[ ] Engineering identifies staging users required to test and shares account and credentials with design and product
[ ] Product performs functional QA and verifies acceptance criteria was met
Acceptance Criteria
[ ] the "evidence upload" link from the notice details page shoujld navigate directly to the "additional evidence" heading on the files page.
This one is more of an engineering ticket as I think it would just involve updating the link. Pointed it at a 1 but happy to defer if Eng feels differently.
Value Statement
As a Veteran I want to directed straight to the file upload section after clicking a CTA to upload evidence So that I'm not confused by landing on a page that doesn't immediately display the upload options.
Background Context
The research study, revealed that Veterans were momentarily confused when clicking the 'upload evidence' link from the notice details page, as they were directed to the top of the files page. It took them time to reorient themselves and locate the upload section.
We aim to link them directly to the 'additional evidence' section of the files page, allowing them to quickly understand where they are and take the necessary steps to upload their evidence.
Below is an example of the confirmation message in the files page.
Bug
New Feature
Outcome, Success Measure, KPI(S), and Tracking Link
Design
Enablement team (if needed)
@member of team
Engineering
Out of scope
Open questions
Tasks
Definition of Done
Acceptance Criteria