[CST] Silent Failures CST UI Design Exploration

[skylerschain]

Value Statement

As a Veteran I want to understand when a failed document upload in CST has occurred So that I can take the necessary action to remediate that failure and get my claim related documents into the VA

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Background Context

As part of the Silent Failures initiative, we created some ideas for CST UI improvements as part of the Silent Failures Journey Map. This ticket's work is to create the actual spec for those design improvement proposals in Figma and share with the team. There are also a few open questions that came out of the Journey Map discussion that need to be answered in the design proposal.

New Feature

• Why are we doing this work?
• Epic Link

Outcome, Success Measure, KPI(S), and Tracking Link

• Add here

Design

• Figma file

Enablement team (if needed)

@jstrothman

Engineering

• Add here

Out of scope

• Add here

Open questions

• Add here

Tasks

• [x] Create spec for proposed CST Silent Failures UI improvements
• [ ] Answer open questions generated in Journey Map discussion
• [x] Share design spec with the team
• [ ] Share with enablement team

Definition of Done

• [ ] Meets acceptance criteria
• [ ] Passed E2E testing (90% coverage)
• [ ] Passed unit testing (90% coverage)
• [ ] Passed integration testing (if applicable)
• [ ] Code reviewed (internal)
• [ ] Submitted to staging
• [ ] Team approved production verification process
• [ ] Design performs design QA and verifies the implementation matches the design spec
• [ ] Accessibility specialist performs accessibility review (in code or design)
• [ ] Engineering identifies staging users required to test and shares account and credentials with design and product
• [ ] Product performs functional QA and verifies acceptance criteria was met

Acceptance Criteria

• [x] Design spec for this work is documented in Figma
• [x] Spec has been shared with BMT team

[uxgary]

Design file has been linked