coforma-jamie
commented
1 day ago Conversation Guide Review
@thejordanwood, I reviewed your conversation guide!
It looks great, just wanted to note a couple of things for you to consider:
Session Duration
2 hour sessions: While it’s recommended to give extra time for assistive tech users, there’s a good chance that you won’t need the full 2 hours to complete all the tasks. Couple of recommendations:
- Screen magnification users really don’t need the extra time (unless they have a cognitive disability as well). They navigate a web page the same as non-AT users, just zoomed in!
- So you can safely reduce the amount of time for those users, IMO.
- Less advanced screen reader users will take more time, but it’s definitely possible to end before the 2-hour mark.
- Maybe instead of “This entire session should take about 2 hours,” say “This entire session will take up to 2 hours?”
Heads Up
“Share sound”
A heads up that if the participant is using a phone or tablet, there won’t be a share sound button, and very likely you won’t hear their screen reader speaking. You will see a prominent focus indicator surrounding whatever item on the page is being read aloud. You can also ask those folks in particular to speak what actions they’re taking, since you won’t be able to hear them.
Screen Magnification Over Zoom
A heads up that often, screen mag doesn’t visually come through over Zoom, depending on the means of the magnification (browser text size increases will show, full-screen zooming in and out often won’t). So don’t panic if you don’t see the magnification, just double-check with the participant and let them know that you don’t see it on your end.
sara-amanda
CAIA Assignee(s)
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- **Pilot (Mobile):** 10/16/2024 #94866 - **Research Session Support:** - @sara-amanda `October 18 – 25, 2024` - @mutiaadhocteam `OOO October 18 – 25, 2024` - @SarahKay8 - @coforma-jamieAbout the Team
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### Do you have an accessibility champion? Yes, we have a champion ### If you have an accessibility champion, what's their name? Laura Flannery ### Is anyone on your team interested in becoming an accessibility champion? _No response_ ### Calendar checking - [ ] Based on this calendar, confirm we have specialists who can support your study in your desired timeframe - [ ] Confirm you are filing this support ticket at least 1 week in advance of said timeframe, so we have enough heads up to provide support ### Have you reviewed the CAIA capacity calendar? - [x] Yes, we have reviewed the CAIA capacity calendar and can confirm specialists are available to support in our research timeframeAbout the Research
The team is looking to enhance the edit flow to account for questions with branching logic.
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### Research Goals > 1. Veterans can understand how to edit an answer that introduces branching logic and navigate back to the review page. > 2. Veterans can understand why they may be asked additional questions when editing an answer to a particular question. > 3. After editing a question, updates to the review page are clear and easy for Veterans to understand. > 4. Veterans can navigate through the entire flow using the subtask pattern with ease. > 5. Veterans that use assistive technology, like screen readers or screen magnifier technology, can navigate through user flows with ease. > We will conduct remote moderated usability testing to observe research participants using the Discharge Upgrade Wizard in a live coded environment (staging or production) with the updated sub task pattern. This will allow us to use the current branching logic and our experimental edit flow pattern.Research Sessions
Timeframe
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- **Pilot sessions:** Oct 15-21 (requesting one session - mobile) - Scheduled: 10/16 #94866 - **Participant sessions:** Oct 22-Nov 1 ### Length of sessions - **Session length:** - `TBD` - **AT Session Timing Examples**: - `90` minutes (screen reader or alternative navigation tool) - `60` minutes (screen magnification tool) - **Buffer time between sessions:** `30` minutes - **Maximum sessions per day:** `2`Testing Schedule
CAIA A11Ys will be looking for device and AT information. We realize that some of this information will not be available until the day of the session.
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#### Enter Testing Information - **Dates**: Oct. 22, 2024 to Nov. 1, 2024 - **Times**: `TBD` - **Planning to Recruit `#` Veterans for**: - minimum of `#` sessions with screen reader users - minimum of `#` sessions with alternative navigation users - minimum of `#` session with a screen magnification user #### Examples - **Date Range Example**: _Typically around `2` Weeks_ - **Timing Example**: _`9-10:30am`, `11-12:30pm`, `1-2:30pm`, `3-4:30pm` EST_ - **Recruitment Example**: _Planning to Recruit `12` Veterans for: a minimum of `3` sessions with screen reader users; minimum of `2` sessions with alternative navigation users; and a minimum of `1` session with a screen magnification user._ #### Source of Truth Testing Schedule (🔗 `To be Provided` as source of truth; **_also see table in this ticket_** Please use the following table to enter the following information for each participant: Date and Time, Assistive tech (AT), Device and Operating System, Browser, and Skill level: P# | Date and Time (ET) | AT | Device and OS | Browser | Skill | CAIA A11ys Available ------------------|------------------|--------------|--------------|--------------|--------------|-------------- Pilot | 10/16/24, 2-3 p.m. EST | VoiceOver, JAWS, etc `TBD` | **Mobile**; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | **Pilot** | @mutiaadhocteam @SarahKay8 @coforma-jamie P# |10/#/24, #:##-#:## #m | VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | Novice, Intermediate, Advanced `TBD` | `TBD- Based on a11y availability` P# | 11/#/24, #:##-#:## #m | VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | Novice, Intermediate, Advanced `TBD` | `TBD- Based on a11y availability` - **Consideration**: You can also consider asking participants more specific AT and device combinations. - **For instance:** TalkBack on Samsung Galaxy 8, or VoiceOver on iPad with magnification.CAIA A11ys will review the coverage needed, and self-assign, based on a11y availability.
Supporting artifacts (if any)
Next Steps: Definition of Done