patrickvinograd commented 1 month ago

Instructions

Fill out name of individual and Description section below. Note: This form only handles deactivation from the DSVA (Office of CTO @ VA) Slack instance. For Lighthouse Slack and other DOTS-managed tool removal, please submit a ticket for DOTS removal.

(Please add only one individual per form)

Description

Please provide the following information about the individual being offboarded:

name:

Andrea Schneider
team name:

VES Portfolio
role on team:

IT Specialist
expected last day: (MM/DD/YYYY)

09/05/2024 (offboarding step got missed)
company they work for:

VA FTE
email: (Multiple emails listed in order of relevance to VA business, VA, Company, Personal, etc....)

Andrea.Schneider3@va.gov
GitHub username: (Please include @ symbol)

@AZSchneider
COR (Supervisor):

Sophie Meyers
PM:

N/A
additional access they may have: (First line formatted with access titles only. Additional notes may be added on second line after the list.)

:raised_hands: :tada: All done. Don't fill out or modify anything below here. :tada: :raised_hands:

Platform Support Tasks

Support Tier 1 🌺

The following steps are performed by the Platform Support Tier 1 team. Detailed instructions found here

[x] Requested removal from DSVA (Office of CTO @ VA) Slack (if applicable. Search for them in Slack)

A comment on this ticket prefixed with /request (i.e. /request FirstName LastName) will send a message to the Slack admins automatically!
[x] Requested removal from Confluence (if applicable. Check confluence members)
[x] Remove from Platform Atlas (if applicable)
[x] User removed from the VA GitHub Org (if applicable. Check department-of-veterans-affairs/people)

Fill out request found here.
[x] Pagerduty access removed (if applicable. Check pd users)
[x] Sentry access removed (if applicable. Check Sentry members)
[x] TestRail access removed (if applicable, Check TestRail User List)
[x] Zenhub license removed (If applicable. Check for license here)
[x] Okta account disabled

Support Tier 2 - DevOps 🌷

The following steps are performed by Platform Support Tier 2 DevOps. Detailed instructions found here

[x] SOCKS access removed (if applicable. Search their email in config.yml)

Use the Remove SOCKS and AWS access Github Workflow. You'll need the user's email address associated with their public key (found in config.yml). Merge the PR.
[x] AWS access removed (if applicable. Search their name in AWS IAM)

Use the same SOCKS and AWS access Workflow to remove user's entry from iam_users.tf. You'll need the user's AWS username (typically First.Last). Merge the PR and apply Terraform.
[x] Datadog (if applicable. Check Datadog users)
- [x] Disable in Datadog UI (must be done by a datadog admin)
- [x] Submit an ECC request (Only necessary if they were in the Datadog UI)
[x] Bot (va-bot, va-vfs-bot, and va-vsp-bot) user GitHub account(s) YubiKey(s) removed

This is rare. See documentation for current users and removal process.

Other 🌻

[x] Google analytics and Domo access removed (if applicable. Make sure the analytics-insights label is on this Issue)
[x] Figma editor access removed (if applicable. Check Figma settings)
[x] Removed from Monday Design Meeting invite

CC: @department-of-veterans-affairs/vsp-operations , @department-of-veterans-affairs/platform-analytics-insights-team , @department-of-veterans-affairs/confluence-admins, @department-of-veterans-affairs/platform-design