[CAIA a11y Research - PILOT]: IIR, Welcome Pathway (Desktop) (Nov. 2024)

[!IMPORTANT]

TICKET STATUS: To Be Scheduled

PILOT DATE: Week of 11/25/2024 (see comments)

TYPES OF ASSISTIVE TECH: Desktop Screen Reader, Mobile Screen reader, Magnification/Zoom, Speech input Tech (Sire, Dragon)

TESTING ENVIRONMENT: [Codespace] (🔗 Pending Dev.)

RESEARCH MATERIALS: Research Plan, Convo Guide & Research Goals

CAIA Assignee(s)

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- **Pilot**: @SarahKay8 - **Co-pilot**: `TBD`

Team Info

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- Team name: IIR (Iterate, Innovate, Run) - OCTO-DE product owner: Jeff Barns - Product manager: Pete Egan - Designer: Liza McRuer/Raquel Eisele - FE engineer: John Rodriguez/Nick Sayre - Product/team Slack channel: #iir-product-teams-public

Research Goals

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`Not yet provided` For now ... please refer to "About the Research" section in the research ticket #94733

Description

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**A CAIA a11y will participate as a user in a pilot of this research study.** - **Researcher**: The VFS team researcher will test their prototype and conversation guide by conducting the pilot session with a CAIA A11Y. - **User**: The CAIA A11Y team member will act as a real user in the pilot session. - **Assistive Tech**: The CAIA A11Y team member will follow the prompts given by the VFS Researcher, while using and demonstrating how the behavior of a `screen reader` would behave. ### Pilot Session - **Date:** Week of 11/25/2024 - **Prototype**: (🔗 `Pending`) - [Research Plan] (🔗 `Pending`) - [Research Convo Guide] (🔗 `Pending`)

Assistive Tech Options

[!TIP] DEVICE SUPPORT DURING RESEARCH SESSIONS

Available AT: a11y will test using AT on Browser and Device

Additional Specifications: If there is a particular test user, browser or operating system you would like us to use, please let us know in advance via this ticket's comments, tagging the assignee - or reach out to @NaomiPMC in the CAIA Slack Channel: #sitewide-content-accessibility-ia

Definition of Done

### A11y Tasks
- [ ] **Schedule CAIA a11ys**
- [ ] **Share link to [Assistive Tech Pilot Guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/teams/CAIA/accessibility/assistive-tech-pilot-guide.md) with team, if they haven't reviewed it yet**
- [x] HOLD placed the week of 11/11/2024 on CAIA Calendar
- [x] Holds updated on 11/13/2024 for week of 11/25/2024
- [ ] **Determine date and time for pilot** `TBD`
- [ ] **Update CAIA A11y Capacity Calendar:** Add invite for pilot, when scheduled
- [ ] **Receive Research Goals** add to ticket section above for goals.
- [ ] **Review research** [conversation guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/veteran-onboarding/assistive-tech%20research/AT%20conversation%20guide.md)
- [ ] [Request AT device and tech to be used in sessions] (🔗 `Pending`)
- [ ] [Receive AT device and tech from Team in research ticket] (🔗 `Pending`) to be used in sessions to prep for pilot
- [ ] **Review prototype** in `Codespace`
- [ ] **Run pilot** with VFS Researcher
- [ ] **Optional: Note Taking:** [Notes doc] (🔗 `Pending`)
- [ ] Share findings with team from Pilot doc.

Timeframe Shift

2 weeks until pilots
Week of November 25 for pilots (TBD)
Will update Capacity Calendar Accordingly

Slack Update

iir-product-teams-public

Raquel Eisele Yesterday at 5:28 PM Hey Jamie, I just had a conversation with my dev and it sounds like sadly we are not ready to conduct the pilot this week. If we implement the changes you highlighted we believe we can be ready for our pilot in two weeks and if we don't we believe we will be ready by next week. Can we adjust our plans with your team to accommodate that change?

sitewide-content-accessibility-ia

Raquel Eisele Thursday Nov. 7 at 1:53 PM

Thank you so much for your response

Sara (https://dsva.slack.com/team/U04NBMUH5C4)

In response to your questions:

When are you looking to hold the Pilots?

We would like to hold them later next week or early the week of the 18th.

I did start talking to Jamie about this.

What AT are you interested in testing?

Desktop Screen Reader, Mobile Screen reader, Magnification/Zoom and Speech input Tech (Sire, Dragon).

What devices are you interested in testing?

We are interested in testing both mobile and desktop.

Thank you for sharing the Assistive Tech Pilot Guide!

cc: @coforma-jamie

department-of-veterans-affairs / va.gov-team