department-of-veterans-affairs / va.gov-team

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Create and Publish on OCTO and VA.gov Veteran Support Applications, Terms/Terminology, Acronyms and Training Modules #96193

Open ATMiddleton opened 1 day ago

ATMiddleton commented 1 day ago

Issue Description

As a Veteran Support team member, I need a comprehensive list of software applications and training modules with screen shots reflecting the lifecycle of escalated cases from VEO so that I can understand the process of case escalation and resolution.

Tasks

Acceptance Criteria

starlow00 commented 21 hours ago

Sync meeting is scheduled for Wednesday, November 6, at 3:30 p.m. ET.