Create an error report for remediation determination

[Tom-Davis]

Description

We need to generate a report to help determine the scope of errors and assist in defining what instances need to or can be remediated.

Fields we would like to see: Account identifier Contact information (Email or phone#?) Date of error Type of error Is there a current debt

The end goal is to apply one of these attributes to each instance: Total resolved: # Total unresolved: # Total unrecoverable: #

Tasks

• [ ] Source a way to pull a report and provide a sample
• [ ] Create an automated report

Design and Front End sync on implementation of design

• [ ] Required
• [ ] Complete
• [X] Not Required

Acceptance criteria

• [ ] An approved report is provided to the PO/PM
• [ ] The report can be sourced by the PO/PM or is automated

Testing

• [X] N/A if non development work
• [ ] Testing passed and documented in this ticket based off the "Then" statement in the description

Testing procedure: If additional testing steps or credentials to perform testing are needed list them here

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Ticket creation

Ticket requirements

### Required to be "Ready" - [X] Description written - [X] Tasks defined - [X] Acceptance criteria written - [X] Testing defined - [X] Add Labels - [X] Attach to an Epic - [ ] Estimate Points

[Tom-Davis]

@digitaldrk once we have the data points that "can" be pulled in the report we can refine that we would like to see from those.

@denisecoveyduc once we have a sample report, we can look at how to add resolution states and move forward from that.