Design | Map VA.gov dependent use cases

[steele-lm]

Issue Description

In order to understand the holistic dependent benefit experience across VA.gov, use cases need to be mapped that outline how Veterans manage profile info, manage dependent info, and manage benefits related to dependents.

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Tasks

• [ ] Map use cases in Mural. Some initial ideas:
  • [x] Adding/removing a dependent to benefits
  • [x] Retaining a school-aged child age 18+ on benefits
  • [ ] How dependent info interacts with disability and pension forms
  • [ ] How dependent info interacts with other benefits (e.g., education or health care)
  • [ ] Where profile info lives on VA.gov vs dependent info

Acceptance Criteria

• [ ] Map of VA.gov dependent use cases

[ajialeilani]

Created existing and proposed future flows and presented to Dene. Working on a converged flow with proposed improvements overlaid and rows for dependencies and potential team collaborations.