Design Intent - IA Feedback - MHV Medications Pending and Partial statuses

[erinrwhite]

Next Steps for the VFS team

• [ ] Assign this ticket to the team member(s) responsible for addressing feedback provided by Platform.
• [ ] Comment on this ticket:
  • If the Platform reviewer has any Thoughts/Questions that require responses.
  • When Must feedback has been incorporated. As appropriate, link to any other GitHub issues or PRs related to this feedback.
  • When Should/Consider feedback has been incorporated, or if any feedback will not be addressed. As appropriate, link to any other GitHub issues or PRs related to this feedback.
• [ ] Questions? For the most timely response, comment on Slack in your team channel tagging @platform-governance-team-members.
• [ ] Close the ticket when all feedback has been addressed.

Thoughts/questions

• Thank you for working on this product and bringing it through the collab cycle! This is filling some crucial gaps in the Veteran experience for medications.

Feedback

Practice areas will document their feedback on the VFS-provided artifacts following the Must, Should, and Consider Framework. Platform Governance reviewers may also provide additional notes that don’t comment on the artifacts themselves but are important for implementation (eg. engineering/coding notes).

• [ ] Consider: notifications plan Governance team will soon start looking at products' notification plans. How might notifications be leveraged for the Waiting for pharmacy status, as part of your team's overall notifications strategy for medications?
  • If we are showing an alert in the UI, do we want to send a notification as well?
  • What if a status changes in a way that is unusual (pharmacy sends the Rx back to doctor, status is stuck for too long)?
  • Would a status update make sense when an Rx shows up as Waiting for pharmacy, then when it moves to Active?

Governance team actions

• [x] Format feedback as individual tasks (check boxes)
• [x] Assign this ticket to the VFS team member that opened the Slack request
• [x] Add the VFS team product label
• [x] Add the VFS team the feature label (if applicable)
• [x] Add the touchpoint labels
• [x] Add the practice area labels
• [x] Add the Collaboration Cycle initiative milestone

[justinevchou]

Thanks for your feedback! We will be exploring how to notify and show status changes in an our upcoming notifications ticket, so it may not be included in this pending / partial fill initiative.