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Pension/Burials | Silent failure: Upstream status: Errors: ERR-EMMS-FAILED #96367

Open mjknight50 opened 1 day ago

mjknight50 commented 1 day ago

Application name

Pension 21P-527EZ

Team

Pension/Burials

Product Owner (PO) name

Dene Gabaldón

API(s) used by your application (if applicable)

LH Benefits Intake

Application launch date

No response

Number of users impacted

1

Error category

DOC202

Date of first error

11/3/24

Submission date

No response

Datadog query

https://vagov.ddog-gov.com/logs?query=%40named_tags.class%3ABenefitsIntakeStatusJob+%40named_tags.dd.env%3Aeks-prod+%40payload.to_state%3Afailure+%40payload.form_type%3A21P-527EZ&from_ts=1730613600000&to_ts=1730695338000&live=false&agg_m=count&agg_t=count&index=%2A&link_source=monitor_notif

User data flow diagram

No response

Relevant log output

No response

UUIDs

a01b78ca-d41d-46f4-b937-227ecb9ff013

Additional Notes

{"data":{"id":"a01b78ca-d41d-46f4-b937-227ecb9ff013","type":"document_upload","attributes":{"guid":"a01b78ca-d41d-46f4-b937-227ecb9ff013","status":"error","code":"DOC202","detail":"Upstream status: Errors: ERR-EMMS-FAILED, Log Date cannot be in the future, SubmissionID: 25124006, SourceID: 8, File: EMMS-GCIO-25124006.xml;","location":null,"updated_at":"2024-11-03T08:11:54.781Z","uploaded_pdf":{"total_documents":1,"total_pages":10,"content":{"page_count":10,"dimensions":{"height":11.0,"width":8.5,"oversized_pdf":false},"file_size":514139,"attachments":[]},"line_of_business":"PMC"}}}}%

Requires manual processing