Google Analytics Implementation Request

Team Name
- Chatbot Platform Team / Prescriptions (va_vha_healthassistant_bot) Skill
Poduct Name
- VA Chatbot
When is the launch date?
- w/o 11/11 (SQA)
- w/o 11/18 (PROD)
Provide the link(s) for Product/Page urls

https://staging.va.gov/contact-us/virtual-agent/
What Events need to be tracked? NOTE: Design System Components are automatically tracked and should be used whenever possible to avoid custom configuration

DataLayer Event name	Veteran Experience location	Link Text	Link
chatbot-button-click	Renew Intent, plan available	chat online now	TBC
chatbot-button-click	Contact Intent, plan available	chat online now	TBC
chatbot-button-click	Help Intent, plan available	chat online now	TBC
chatbot-button-click	Renew Intent, plan not available	Find VA Facility	https://www.va.gov/find-locations/
chatbot-resource-link-click	Contact Intent, plan not available	Find VA Facility	https://www.va.gov/find-locations/
chatbot-resource-link-click	Contact Intent, plan not available	MHV Secure Messaging	https://www.va.gov/my-health/secure-messages
chatbot-resource-link-click	Help Intent, plan not available	Find VA Facility	https://www.va.gov/find-locations/
chatbot-resource-link-click	Help Intent, plan not available	MHV Medications	https://www.va.gov/my-health/medications
chatbot-resource-link-click	Help Intent, plan not available	Find VA Facility	https://www.va.gov/find-locations/
chatbot-resource-link-click	Help Intent, plan not available	MHV Secure Messaging	https://www.va.gov/my-health/secure-messages
chatbot-resource-link-click	Help Intent, plan not available	MHV Medications	https://www.va.gov/my-health/medications

If applicable, what test users are needed? NOTE: Do not put staging credentials in this ticket; store or reference them in a .md file in the va.gov-team-sensitive repository
- Development team has test user credentials for testing
Any additional comments
- the button click event is a different button than other chatbot events, it's a CTA on an adaptive card modal in the chatbot UI, versus a navigational quick reply button. Does this still use the same event type?

Please leave the following blank

Acceptance criteria

Please refer to Platform Collaboration Cycle or the Analytics Request Touchpoint on Platform website for more information about the Collaboration Cycle.