[CAIA Intake] BTSSS: Travel Pay Status on VA.gov

[ayush-chak]

Content, accessibility, information architecture (CAIA) new initiative collaboration request

Use this ticket to request collaboration on a new initiative with the sitewide content, accessibility, and information architecture (CAIA) shared services team. Feel free to delete instructions and unselected options from the ticket to make it easier to scan.

NOTE FROM TEAM: We are looking to add an entry point and were directed here - would love help understanding if we're at the right place! (Further context is here)[https://dsva.slack.com/archives/C01K37HRUAH/p1731084693531749]

Your team

• Product name: Travel Pay Status Page on VA.gov
• Team name: BTSSS (VA Travel Pay)
• OCTO product owner: Kristen McConnell; Mark Dewey
• Product manager: Ayush Chakravarty
• UX Team: Micah Taylor, Cara Frissell
• Slack channel: #beneficiary-travel-team

CAIA specialists involved

Filled out by CAIA

• IA:
• Content:
• Accessibility:

Your Initiative

Which of these descriptions best fits the work we’ll partner on?

Select all that apply.

• [ ] Digitizing a new form
• [ ] Creating a new digital tool
• [ ] Updating an existing form or tool
• [ ] Translating a form or tool into Spanish
• [X] Adding new unauthenticated content to VA.gov
• [ ] Updating existing unauthenticated content on VA.gov
• [X] Something else: Adding a new entry point to the travel pay status page

What's the nature of your initiative and desired outcomes?

Hoping to make this link viewable by Veterans as we roll out to enable them to view travel claim status without having to log into the BTSSS portal.

We're hoping to, at our PO's request, get a link added to this page

Supporting artifacts

Here's the current status page: https://staging.va.gov/my-health/travel-claim-status

Collaboration timeframe

Note: We work on nearly every OCTO product and manage all unauthenticated content on VA.gov, so we will need to prioritize intake requests based on overall workload and VA and OCTO priorities.

Is this work tied to a Congressional mandate, change in law or policy, or upcoming event with a specific deadline?

• [ ] Yes
• [X] No
• [ ] I’m not sure

Where are you at in your timeline?

This is likely a blocker from VTP to greenlight our rollout, so this remains our last step.

Will you release this new product incrementally (for example, release to 25% of users to start)?

• [X] Yes

• [ ] No

  Note: For an incremental launch, we use React widgets to display dynamic content. We'll need at least 2 weeks of extra time to coordinate the content for this and work with your engineer. Learn more about our process for dynamic content. If your launch plans change, notify CAIA of the change as soon as possible so we can talk about how that will impact the timeline.

If you are releasing incrementally:

• What dates do you anticipate starting and ending your incremental launch? Enter dates
• What is the name of your engineer who will build the React widget? Name

Collaboration cycle

Which phases of the collaboration cycle have you completed?

Select all that apply.

• [X] Design intent
• [X] Midpoint review
• [X] Staging
• [ ] None. This initiative isn’t going through the collaboration cycle.

Collaboration cycle ticket

If you’re going through the collaboration cycle, provide a link to your Collaboration Cycle Request:

• Hyperlinked Ticket Number: (BTSSS Travel Pay)[https://app.zenhub.com/workspaces/beneficiary-travel-btsss-65147e21930cd900223d8e64/issues/gh/department-of-veterans-affairs/va.gov-team/79471]

Next steps

• [ ] Review the remaining next steps in the VFS team tasks section here.
• [X] If you also need engineering support from the public websites team, fill out their intake request form as well: Open a public websites intake request
• [ ] If you're requesting a page/URL redirect, a URL change, or a vanity URL, submit an additional request for this work: Open a redirect, URL change, or vanity URL request
• [ ] If you're creating an experimental design, also contact the design system team: Read more about experimental designs
  Suggest an addition or update to the design system team
• [ ] If you're requesting a11y support for usability research, submit a research support request next: Open an a11y research support request
• [ ] If you are requesting content support, please share your content source of truth (preferably as a SharePoint document).
• [ ] Please don't close this intake when work is complete - CAIA will close and track

[NaomiPMC]

@aprocik1 to look into this for next refinement meeting.

[aprocik1]

@laurwill and @sterkenburgsara are working on this together. I'm moving this ticket to in refinement for now.