[!IMPORTANT]

TICKET STATUS: Being Re-Scheduled

PILOT DATE: ~11/21/2024~ to ~11/25/2024 1:30 - 3 p.m. EST~ to New Time - TBD - 11/27 at 1:30 p.m. ET

DEVICE: Desktop

TYPES OF ASSISTIVE TECH: Windows + NVDA

ENVIRONMENT: Prototype in Staging

INTERNAL NOTES DOC: Google Doc for Pilot Notes

CAIA A11y Support

This is a child ticket of the research ticket 96810 - created to track work, completed from this Desktop Pilot session.
- This ticket details the resources needed to complete the Desktop Pilot.
The Mobile Pilot has been completed:
- [ ] Review feedback from the mobile pilot session on 11/21/2024.
- [ ] Review the full notes in the Google Doc from the mobile pilot session on 11/21/224 for reference, if needed.

[!TIP] DEFINITION OF DONE: Refer to the task list in this ticket, for actionable items.

CAIA Assignee(s)

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- **Availability** - @SarahKay8 (pilot) - @EvanAtCoforma (co-pilot) - @sara-amanda OOO 11/26-29

Team Info

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- Team name: Disability Benefits Experience Team 1 - OCTO-DE product owner: Emily Theis - Product manager: Jared Pace - Researchers: Maya Carroll, Evelyn Hilbrich Davis, Lauren Dawson - FE engineer: Christine Cereca, Tracy Tran - Product/team Slack channel: benefits-disability

Description

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**A CAIA a11y will participate as a user in a pilot of this research study.** - **Researcher**: The VFS team researcher will test their prototype and conversation guide by conducting the pilot session with a CAIA A11Y. - **User**: The CAIA A11Y team member will act as a real user in the pilot session. - **Assistive Tech**: The CAIA A11Y team member will follow the prompts given by the VFS Researcher, while using and demonstrating how the behavior of a `screen reader` would behave. ### Pilot Session - **Date:** ~11/21/2024 3-4:30 p.m. EST (hard stop)~ changed to ~11/25/2024~ changed to `TBD` - [**Prototype in Staging**](https://staging.va.gov/disability/file-disability-claim-form-21-526ez/introduction) - **Location**: Staging - **Available after 11/18/2024** - [Research plan](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/disability/526ez/research/2024-11-Toxic%20Exposure/Non-AT%20Research%20Plan.md) - [Research conversation guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/disability/526ez/research/2024-11-Toxic%20Exposure/AT-%20Conversation%20Guide.md)

Assistive Tech Options

[!TIP] DEVICE SUPPORT DURING RESEARCH SESSIONS

Available AT: Screen readers on a desktop device is currently the primary source of AT that CAIA A11ys are able to support, in addition to screen magnification for user research sessions.

Additional Specifications: If there is a particular test user, browser or operating system you would like us to use, please let us know in advance via this ticket's comments, tagging the assignee - or reach out to @coforma-terry in the CAIA Slack Channel: #sitewide-content-accessibility-ia

Definition of Done

### A11y Tasks
- [x] **Schedule CAIA a11y** 11/21/2024
- [x] **Re-schedule CAIA a11y** 11/25/2024
- [x] **Share link to [Assistive Tech Pilot Guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/teams/CAIA/accessibility/assistive-tech-pilot-guide.md) with team, if they haven't reviewed it yet**
- [x] **Determine date and time for pilot:** 11/21 (SK and/or Jamie) or 11/22 (Jamie only) 11/21 works - hard stop at 4:30 p.m. EST
- [x] **Calendar Hold** pending invite
- [x] **Update CAIA A11y Capacity Calendar:** Add invite for pilot, when scheduled
- [x] **Review research** [conversation guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/disability/526ez/research/2024-11-Toxic%20Exposure/AT-%20Conversation%20Guide.md) and provide feedback in comments.
- [x] [Request AT device and tech to be used in sessions](LINK)
- [x] [Receive AT device and tech from Team in research ticket](LINK) to be used in sessions to prep for pilot
- [x] Update the Research Tracker
- [ ] **Review prototype** in [Staging](https://staging.va.gov/disability/file-disability-claim-form-21-526ez/introduction) (users 54 or 229)
- [ ] **Re-schedule CAIA a11y** 11/27/2024? `TBD`
- [ ] **Run pilot** with VFS Researcher
- [ ] **Optional:** [Note Taking](https://docs.google.com/document/d/1gPjUnWUJrNE_-jiCU_5sjgAJMS93hlmbJ8vrcffU4o8/edit?usp=sharing)

department-of-veterans-affairs / va.gov-team

[CAIA a11y Research - PILOT]: Disability Benefits Experience Team 1 (DBEX 1), 526ez (Desktop) (Nov. 2024) #97152