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Change VR&E name throughout benefits section #9899

Closed stephorkandatx closed 4 years ago

stephorkandatx commented 4 years ago

Issue Description

The program name is changing on June 22, and stakeholders would like to update our pages as close to that date as possible. We will need to make these changes on static pages, left and top nav labels (and any others--are there any buttons with "voc rehab"?), and URL.

New name of program: Veteran Readiness and Employment


Tasks

Note: Process as discussed on 6/9 call: Laura makes the changes and edits per the below instructions. Randi follows behind her with a copyedit, making sure everything in the below list was done accurately.

Style notes

Changes made

Page titles below are the current ones on VA.gov, not revised.

Under "More Information" (stakeholders agreed to update the pages we're linking to so the new program name appears):

0 - [X] Careers and employment https://www.va.gov/careers-employment/ Phttp://preview-prod.vfs.va.gov/preview?nodeId=72

1 - [X] VA Vocational Rehabilitation (Chapter 31)\ New name: Veteran Readiness and Employment (Chapter 31) (Name already appeared as written here.)\ https://www.va.gov/careers-employment/vocational-rehabilitation/\ http://preview-prod.vfs.va.gov/preview?nodeId=725

2 - [X] Veterans Vocational Rehabilitation programs\ New name: VR&E support-and-services tracks (Change complete.)\ https://www.va.gov/careers-employment/vocational-rehabilitation/programs/\ http://preview-prod.vfs.va.gov/preview?nodeId=729

3 - [X] VR&E Reemployment track No new name. Remains the same. https://www.va.gov/careers-employment/vocational-rehabilitation/programs/reemployment/ http://preview-prod.vfs.va.gov/preview?nodeId=733 Note: Capped Services in Step 3 of process list because it's the name of the button they should be clicking (like Additional Benefits in Step 2). Though we need to confirm that that is what the wording is changing to in eBenefits. Beth: Laura and I decided to try to match what we think the eBenefits changes will be, so we went with Veteran Readiness and Employment Program for No. 3 and lc "program" for No. 4. ADD FULL NEW PROGRAM NAME TO INTRO: Last sentence, change "we" to the new program name with initialism, like this: Find out how Veteran Readiness and Employment (VR&E) can help you return to your former job and support your employer in meeting your needs.

4 - [X] VR&E Rapid Access to Employment track No new name. Remains the same. https://www.va.gov/careers-employment/vocational-rehabilitation/programs/rapid-access-to-employment/ http://preview-prod.vfs.va.gov/preview?nodeId=732 ADD FULL NEW PROGRAM NAME TO INTRO: Last sentence, add the full name, like this: Find out if you can get Veteran Readiness and Employment (VR&E) benefits and services to help you use your existing skill set to find a job.

5 - [X] VR&E Self-Employment track No new name. Remains the same. https://www.va.gov/careers-employment/vocational-rehabilitation/programs/self-employment/ http://preview-prod.vfs.va.gov/preview?nodeId=734 ADD FULL NEW PROGRAM NAME TO INTRO: Revise last sentence to say: Find out if Veteran Readiness and Employment (VR&E) can help you start your own business.

6 - [X] VR&E Employment through Long-Term Services track No new name. Remains the same. https://www.va.gov/careers-employment/vocational-rehabilitation/programs/long-term-services/ http://preview-prod.vfs.va.gov/preview?nodeId=731 ADD FULL NEW PROGRAM NAME TO INTRO: Revise last sentence to say: Find out if you’re eligible for vocational counseling and training through Veteran Readiness and Employment (VR&E).

7 - [X] VR&E Independent Living track No new name. Remains the same. https://www.va.gov/careers-employment/vocational-rehabilitation/programs/independent-living/ http://preview-prod.vfs.va.gov/preview?nodeId=730 ADD FULL NEW PROGRAM NAME TO INTRO: Revise last sentence to say: Find out if you may be eligible for services through Veteran Readiness and Employment (VR&E) to help you live as independently as possible.

8 - [X] Eligibility for VA Vocational Rehab and Employment\ New name: Eligibility for Veteran Readiness and Employment (Name already appeared as written here.)\ https://www.va.gov/careers-employment/vocational-rehabilitation/eligibility/\ http://preview-prod.vfs.va.gov/preview?nodeId=726

9 - [X] How to apply for VA Voc Rehab and Employment\ New name: How to apply for Veteran Readiness and Employment (Name already appeared as written here.)\ https://www.va.gov/careers-employment/vocational-rehabilitation/how-to-apply/\ http://preview-prod.vfs.va.gov/preview?nodeId=727

10 - [X] Accessing Vocational Rehabilitation through IDES\ New name: Veteran Readiness and Employment through IDES (Change complete.)\ https://www.va.gov/careers-employment/vocational-rehabilitation/ides/\ http://preview-prod.vfs.va.gov/preview?nodeId=728\ Change H1 to Veteran Readiness and Employment through IDES (remove the verb "access" altogether)

Acceptance Criteria


How to configure this issue

ncksllvn commented 4 years ago
Changed Page Keywords Where on page
[ ] employment/vocational-rehab-and-employment/application/chapter36/index.html vocational Rehab React page; need front end help
[ ] employment/vocational-rehab-and-employment/application/chapter31/index.html vocational Rehab React page; need front end help
[X] careers-employment/index.html Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Two entries under "More information"
[X] service-member-benefits/index.html preview-prod.vfs.va.gov/preview?nodeId=809 Vocational Rehabilitation and Employment,vocational Rehab In "Time sensitive VA benefits"
[X] housing-assistance/index.html preview-prod.vfs.va.gov/preview?nodeId=74 VR&E,Vocational Rehabilitation and Employment,vocational Rehab Related links
[X] pension/index.html preview-prod.vfs.va.gov/preview?nodeId=73. Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Related links
[ ] pittsburgh-health-care/health-services/index.html Vocational Rehabilitation and Employment,vocational Rehab Not our page
[ ] pittsburgh-health-care/index.html Vocational Rehabilitation and Employment,vocational Rehab Not our page
[ ] pittsburgh-health-care/locations/h-john-heinz-iii-department-of-veterans-affairs-medical-center/index.html Vocational Rehabilitation and Employment,vocational Rehab Not our page
[X] disability/index.html preview-prod.vfs.va.gov/preview?nodeId=68 Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Related links
[X] health-care/about-va-health-benefits/dental-care/index.html preview-prod.vfs.va.gov/preview?nodeId=3 vocational Rehab general vocational rehab references; not proper noun
[X] health-care/health-needs-conditions/womens-health-needs/index.html preview-prod.vfs.va.gov/preview?nodeId=26 change back to "Vocational rehabilitation" Bottom of eligibility section
[-] health-care/eligibility/priority-groups/index.html vocational Rehab No changes needed
[X] change-address/index.html preview-prod.vfs.va.gov/preview?nodeId=709 Vocational Rehabilitation and Employment,vocational Rehab Bottom of first question section
[X] claim-or-appeal-status/index.html preview-prod.vfs.va.gov/preview?nodeId=711 Vocational Rehabilitation and Employment,vocational Rehab First question section; not proper noun
[-] careers-employment/careerscope-skills-assessment/index.html VR&E,vocational Rehab No changes
[X] careers-employment/dependent-benefits/index.html THIS PAGE HAD NO META DESCRIPTION. ADDED ONE. preview-prod.vfs.va.gov/preview?nodeId=719 Change No. 3 to Veteran Readiness and Employment Program Subway map; spell out VR&E in intro
[X] careers-employment/education-and-career-counseling/index.html preview-prod.vfs.va.gov/preview?nodeId=720 Change No. 3 to Veteran Readiness and Employment Program Subway map
[-] careers-employment/family-resources/index.html VR&E,vocational Rehab No changes
[-] careers-employment/veteran-owned-business-support/index.html VR&E,vocational Rehab No changes
[-] careers-employment/veteran-resources/index.html VR&E,vocational Rehab No changes
[X] careers-employment/vetsuccess-on-campus/index.html preview-prod.vfs.va.gov/preview?nodeId=724 VR&E,Vocational Rehabilitation and Employment,vocational Rehab Under eligibility section
[-] careers-employment/vocational-rehabilitation/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/eligibility/index.html VR&E,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/how-to-apply/index.html VR&E,Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/ides/index.html VR&E,Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/index.html VR&E,Vocational Rehabilitation and Employment,voc rehab,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/independent-living/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/long-term-services/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/rapid-access-to-employment/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/reemployment/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[-] careers-employment/vocational-rehabilitation/programs/self-employment/index.html VR&E,Vocational Rehabilitation and Employment,vocational Rehab Listed above
[X] disability/eligibility/index.html preview-prod.vfs.va.gov/preview?nodeId=871 No more changes needed here. Related links
[X] disability/eligibility/special-claims/1151-claims-title-38/index.html preview-prod.vfs.va.gov/preview?nodeId=892 Add "A" back in at the start of the bullet about a vocational rehabilitation course Eligibility section but not proper noun
[X] disability/eligibility/special-claims/birth-defects/index.html preview-prod.vfs.va.gov/preview?nodeId=894 For the "Job training" bullet, delete the word "also" Section under eligibility
[X] disability/get-help-filing-claim/index.html preview-prod.vfs.va.gov/preview?nodeId=904 Where the change to the new name was made, change the ampersand to "and" Section under eligibility
X] disability/how-to-file-claim/evidence-needed/index.html preview-prod.vfs.va.gov/preview?nodeId=907 vocational Rehab Title 38 accordion; not proper noun
[X] disability/how-to-file-claim/when-to-file/pre-discharge-claim/index.html preview-prod.vfs.va.gov/preview?nodeId=911 Change to new program name in the IDES accordion Related links
[-] education/about-gi-bill-benefits/how-to-use-benefits/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/accelerated-payments/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/co-op-training/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/correspondence-training/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/entrepreneurship-training/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/flight-training/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/non-college-degree-programs/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/on-the-job-training-apprenticeships/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/online-distance-learning/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/study-at-foreign-schools/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/test-fees/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/tuition-assistance-top-up/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/tutor-assistance/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/undergraduate-graduate-programs/index.html vocational Rehab No changes
[X] education/about-gi-bill-benefits/how-to-use-benefits/work-study/index.html preview-prod.vfs.va.gov/preview?nodeId=931 Vocational Rehabilitation and Employment,vocational Rehab In eligibility section and in third question
[-] education/about-gi-bill-benefits/montgomery-active-duty/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/montgomery-active-duty/buy-up/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/montgomery-selected-reserve/index.html vocational Rehab No changes
[X] education/after-you-apply/index.html preview-prod.vfs.va.gov/preview?nodeId=937 VR&E,Vocational Rehabilitation and Employment,vocational Rehab Related links
[-] education/benefit-rates/index.html vocational Rehab No changes
[-] education/change-gi-bill-benefits/index.html vocational Rehab No changes
[-] education/choosing-a-school/index.html vocational Rehab No changes
[-] education/choosing-a-school/principles-of-excellence/index.html vocational Rehab No changes
[X] education/eligibility/index.html preview-prod.vfs.va.gov/preview?nodeId=942 Vocational Rehabilitation and Employment,vocational Rehab Several places on page
[X] education/how-to-apply/index.html preview-prod.vfs.va.gov/preview?nodeId=943 VR&E,Vocational Rehabilitation and Employment,vocational Rehab Several places on page
[-] education/opt-out-information-sharing/index.html vocational Rehab No changes
[-] education/other-va-education-benefits/index.html vocational Rehab No changes
[-] education/other-va-education-benefits/national-call-to-service-program/index.html vocational Rehab No changes
[-] education/other-va-education-benefits/reap/index.html vocational Rehab No changes
[-] education/other-va-education-benefits/veap/index.html vocational Rehab No changes
[-] education/survivor-dependent-benefits/dependents-education-assistance/index.html vocational Rehab No changes
[-] education/survivor-dependent-benefits/fry-scholarship/index.html vocational Rehab No changes
[-] education/transfer-post-9-11-gi-bill-benefits/index.html vocational Rehab No changes
[-] education/survivor-dependent-benefits/index.html vocational Rehab No changes
[-] education/gi-bill/post-9-11/ch-33-benefit/index.html vocational Rehab No changes
[X] decision-reviews/get-help-with-review-request/index.html http://preview-prod.vfs.va.gov/preview?nodeId=3009 vocational Rehab Section under eligibility
[X] va-payment-history/index.html http://preview-prod.vfs.va.gov/preview?nodeId=714 vocational Rehab Change your address section
[X] welcome-kit/index.html preview-prod.vfs.va.gov/preview?nodeId=716 vocational Rehab Careers section but not proper noun
[-] education/about-gi-bill-benefits/index.html vocational Rehab
[X] education/index.html preview-prod.vfs.va.gov/preview?nodeId=71 In both places, replace "voc rehab" with "vocational rehabilitation" Get GI Bill Benefits and Related links
[-] education/about-gi-bill-benefits/post-9-11/index.html vocational Rehab No changes
[-] education/about-gi-bill-benefits/how-to-use-benefits/vettec-high-tech-program/index.html vocational Rehab No changes
[X] decision-reviews/supplemental-claim/index.html preview-prod.vfs.va.gov/preview?nodeId=3011 Vocational Rehabilitation and Employment,vocational Rehab In accordions
[X] decision-reviews/higher-level-review/index.html preview-prod.vfs.va.gov/preview?nodeId=3003 Vocational Rehabilitation and Employment,vocational Rehab In accordions
[-] education/about-gi-bill-benefits/post-9-11/yellow-ribbon-program/index.html vocational Rehab No changes
[ ] outreach-and-events/outreach-materials/index.html Vocational Rehabilitation and Employment,vocational Rehab Not our page; raised it with stakeholder
[X] coronavirus-veteran-frequently-asked-questions/index.html preview-prod.vfs.va.gov/preview?nodeId=3014 Vocational Rehabilitation and Employment,vocational Rehab In "What if I had or need an in-person appointment..." question
[- ] index.html prod.cms.va.gov/72/latest vocational Rehab Careers and employment blurb-NOT CHANGING
[ ] school-administrators/index.html Vocational Rehabilitation and Employment,vocational Rehab Not our page; raised it with stakeholder
lwalsh617 commented 4 years ago

@bethpotts @RLHecht - I revised the following based on yesterday's call: 1) Veterans Vocational Rehabilitation programs. For the meta description, I provided two options at the top of this ticket. (I put my recommended version in Drupal.) 2) VR&E Reemployment track (changed ERC to VRC) 3) Rapid Access to Employment (changed ERC to VRC) See Drupal links at top of ticket.

RLHecht commented 4 years ago

@bethpottsVADEPO @lwalsh617 I read over Laura's updates to the three pages listed above. Two things:

I capped Services in step three of the process list since it's the name of the link the user should click (similar to Additional Benefits in the step before). Though we should confirm that that's what it will say when logged in to eBenefits.

Also, there are links to a few PDFs on the page for VR&E programs, which use the old name. I'm assuming those PDFs will eventually be updated with the new name, but if they change the PDF file name, the links will give a 404.

lwalsh617 commented 4 years ago

@RLHecht Is the eBenefits question one we need to ask the SMEs, or can our authenticated team look into that? Thanks

bethpottsVADEPO commented 4 years ago

@lwalsh617 I had assigned that one to myself, and already asked Bettye actually, so nice to check that one off! The answer is that she has already taken care of things on the eBenefits side.

lwalsh617 commented 4 years ago

@RLHecht @bethpottsVADEPO -

I revised the first 10 pages (which I suspect will have the most edits.) They're at the top of this ticket in a checklist. I included the live page url as well as Drupal preview link for comparison.

On the 5 track pages, I didn't use the old program name in the intro or meta description (like I did on the higher level pages). It became more confusing than helpful, as it means addressing 2 program names, a track name, and abbreviations. Users will still see "VR&E" and the track names they are familiar with, so I don't see this being problematic. Nor should it create SEO issues for users searching by track name.

Housekeeping: At the top of this ticket, I moved all our style decisions under the style section. This gives us one place to refer to while editing. Question: Would it make more sense to move the 10 pages I edited into the table Nick created? The pro is that it keeps all pages in one place. Con is that we want pertinent info at top of ticket rather than in comments. Either works for me.

bethpottsVADEPO commented 4 years ago

Update after stakeholder call with Betty Hodge, Rob Hart, Melissa Prosper, and Robyn Trulock (@lwalsh617 @RLHecht I don't think there's a need to put this in the Style section here, but go ahead and do whatever is most useful for you!)

lwalsh617 commented 4 years ago

@bethpottsVADEPO @RLHecht - There's Voc Rehab glossary (benefits.va.gov/vocrehab/program_definitions.asp) that is a legacy page. We link to it from the Careers and employment page. Should we leave it for last and edit and build in Drupal? Or kill the link to it for now?? Beth's comment: I passed the url for the glossary along to stakeholders to update on their end.

stephorkandatx commented 4 years ago

We have determined that two of the pages will require frontend support for updates. Ticket at #10232 10232

bethpottsVADEPO commented 4 years ago

@lwalsh617 Re: your above question about the Voc Rehab glossary. I will ask about that and success stories and subsistence allowance rates pages on Tuesday. Will post here what I'm told. Don't remove these links. Beth's comment: I asked stakeholders to update those pages with the new name.

lwalsh617 commented 4 years ago

@bethpotts -- Per our phone call, I wrote up the following usage considerations that might be helpful. @RLHecht -- feel free to add/edit.

image

bethpottsVADEPO commented 4 years ago

@stephorkandatx @ncksllvn @lwalsh617 @RLHecht We have to pause on this work because there's now potentially some new guidance on which terms we need to keep in the text and which terms definitely shouldn't be there. Also revisiting the URL changes and redirects. Trying to get a call set up with the stakeholder and Jen Lee to clarify the path forward.

ncksllvn commented 4 years ago

Keep me posted on what content changes in React apps we need to make!

bethpottsVADEPO commented 4 years ago

@ncksllvn We need to make sure Vocational Rehabilitation and Employment (the full name of the program) changes to Veteran Readiness and Employment. Not sure if you already figured out if those react apps were old/ghost pages, but if not, place change the name per above.

ncksllvn commented 4 years ago

@bethpotts can you check out my comment in this issue? https://github.com/department-of-veterans-affairs/va.gov-team/issues/10232

RLHecht commented 4 years ago

All the pages with an X in the Nick's comment above as well as the pages with an X in the top section have all been published. We made changes to the megamenu but not sure it made it into today's deploy. Moving ticket to validate. @bethpottsVADEPO @stephorkandatx

bethpottsVADEPO commented 4 years ago

It launched! Closing this ticket.