Closed DanielleThierryUSDSVA closed 2 years ago
Hi @RLHecht. This is the first task for the Coronavirus FAQs updates we need to make today/tomorrow morning. I'd be happy to talk through this before you get started in Drupal. Also, due to my VA network access issues (which I'm hoping to resolve today if I can find the time), I can't move this into In Progress, assign people, add labels. Would you mind doing that and assigning you, me, Jen, Lauren, and Peggy so we can all track the ticket? Thank you so much!
FYI - @jenniferlee-dsva @lalexanderson-dsva @peggygannon
This looks great and I love the rewrite of the top questions label:
Questions Veterans are asking most
What do you think about swapping out the emergency care question with the stimulus check question?
Our call center DOMO unfortunately doesn't provide enough granularity to be helpful, but in SEMRush topic research, VA benefits and VA disability is getting a lot of volume with the topic "stimulus checks veterans."
@jenniferlee-dsva Love the swap of those 2, yes!
@RLHecht, would you mind making that change?
@DanielleThierryUSDSVA These changes were made and new PDF is attached. In the PDF the anchor link for the first H2 isn't working but it's now fixed in Drupal. Coronavirus FAQs What Veterans Need To Know Veterans Affairs 4-14.pdf
Thank you, @RLHecht!
One thing I forgot - from last week: Can we add a link to the direct deposit tool in the Helpful online tools section? (We held off on that last week, because of the Saturday EVSS scheduled downtime.)
This page: https://www.va.gov/change-direct-deposit/
@RLHecht @DanielleThierryUSDSVA
Adding this doc to capture the additional content changes for this week's faq:
https://app.zenhub.com/files/66304117/80a09f56-3b5e-4c2e-ad00-3b46e096a7c5/download
User story
As a Veteran, I want to get my top questions about the coronavirus and VA answered as quickly as possible, and have easy access to other questions if I need them.
Details
Restructure the VA.gov Coronavirus FAQs page as below. Note that we may need to make adjustments to which questions we feature in the top trending questions. I've taken a first pass based on the limited info we have.
Top trending questions from Veterans [alt: Questions Veterans are asking most] More health care questions More benefit, claims, and claim exams questions More debt, copays, and financial questions More VA national cemeteries and burials questions Helpful online tools
Include the below Q&As in this section, and keep them open (no accordions).
Include the below Q&As in this section as collapsed accordions.
Include the below Q&As in this section as collapsed accordions.
Include the below Q&As in this section as collapsed accordions.
Include the below Q&As in this section as collapsed accordions.
Helpful online tools (no changes)
More information (no changes)