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deptofdefense / move.mil

The entry point website to the Defense Personal Property System (DPS).
https://www.move.mil
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Title change "Nightmare Moves" #323

Closed jdsager closed 6 years ago

jdsager commented 6 years ago

Moving Guide - Nightmare Moves - haven't met anyone that agrees with the title "Nightmare Moves" should be on an official DoD site

Checklist

I have…

Expected Behavior - Change to "Moving Stories" as that is what they are

Summarize expected behavior.

Observed Behavior "Nightmare Moves" title is too negative in preparing people for their move experience

Summarize observed behavior.

Steps to Reproduce

To reproduce this issue…

  1. _ Moving Guide - Nightmare Moves - haven't met anyone that agrees with the title "Nightmare Moves" should be on an official DoD site
  2. Describe step two.
  3. etc. etc. etc.

Screenshots

Attach relevant screenshots here. Nightmare Moves #323.pdf

jillesmith1 commented 6 years ago

ELEVATE--for TCJ4-H decision.

hatueyustc commented 6 years ago

Approved, please add USTC Reviewed label and change to "Moving stories."

schustdj commented 6 years ago

This is not a comment on this issue per se (nightmare moves stands out to be sure), but it came to mind that the more we finesse language around things that are personal--like moving yourself / you & your family, and what can go wrong--the less credibility the site will have with the target audience. Most of the people I have met who serve in the military don't really believe in the thin veneer of perfection that the military sometimes puts on things. Ceding control of that narrative in order to be more effective in the long run is not something the military does well either. Again, I am not disagreeing with this change.

elliottdotw commented 6 years ago

This request represents the opinion of those operating the program and not the needs of the users reading the information. Watering down the language will do nothing but reduce the site's credibility with users. Let's be clear: this is how Personal Property and PCSing is discussed by many Service Members. Everyone knows of a colleague or friend's nightmare move, if they didn't experience one themselves. Gen McDew said this himself: we should not try to sugar coat the moving experience. That is spot on. We need to address the issues head on. Watering down the language is part of the path that lead us to a failed message on archive.move.mil.

Ultimately this request is contrary to the overall redesign of move.mil. If anyone objects to this path and General McDew's intent here, please find me.