Open derekjxtan opened 9 months ago
As stated in the UG, the undo commands only works to undo deletions or delete command actions and not clear command
Team chose [response.Rejected
]
Reason for disagreement: As shown in the team's response, the user guide clearly does not state that the undo
command only works with the delete
command. Instead, it says that it adds the most recently deleted booking back to the system. From a user's point of view, there is no difference between deleting all the bookings with the delete
command or with the clear
command. In both cases, bookings are deleted, and as the user guide states, they should be brought back. What makes this behavior even more unexpected for users is the fact that deleting all bookings with a single delete
command can be undone. User are only aware that clear
cannot be undone after trying it once, which was what happened to me, but at this point it is too late as all the data is gone. Given the consequences of this issue, it was marked as High severity.
I would have agreed with dev team if they marked this as a documentation bug, but since they are standing by their documentation, i can only conclude that it is a functionality bug.
High severity as data cannot be recovered as promised with the undo command and no warning is given in the UG.