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dereklokgithub / PSM-UAT

PSM UAT
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The Reorder Function #90

Open singchung opened 8 years ago

singchung commented 8 years ago

If I click the "reorder" in My Order, after amending the items I checked out before, I can only check out again and open a new order, while the original order is still there. Wouldn't it be a bit confusing? Maybe there can also be a order delete function?

dereklokgithub commented 8 years ago

@singchung this is the way "reorder" function work. its for user to place another order with same/similar items. For the delete order function: once the order is in "pending" state (ie. awaiting payment), as merchant we usually don't want them to cancel the order. Thus, we don't provide the delete option. Of course buyer can choose not to pay that order. I will suggest the CS to regularly check the existing Pending orders, and follow up with the Buyers if he wants to buy anything. If the buyer lose his interest ( explicitly said so) or didn't reply for 2 weeks for example, then CS can cancel that order at the backend.