Not Getting the order receipts on messenger

[Juhenriqueta]

Hi there, I’ve configured the plugin following the steps on FAQ, but it’s not sending the Order Receipts to the messenger. I have no ideia how to fix it... can you help please! Many thanks!

[derweili]

Hi, are the facebook plugin displayed correctly? (send to messenger button and checkbox plugin) Did you add the right subscriptions to you webhook? Are there any JS errors on you page?

[Juhenriqueta]

Hi,

I can’t see send to messenger button, but I can see the checkbox on my checkout page.

Yes, I added the subscriptions as the FAQ instructions:

I can’t see JS errors and here is how it display on my product order page and settings:

Many Thanks! Juliana

On 16 Dec 2016, at 14:36, Julian Weiland notifications@github.com wrote:

Hi, are the facebook plugin displayed correctly? (send to messenger button and checkbox plugin) Did you add the right subscriptions to you webhook? Are there any JS errors on you page?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-267607039, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrdFrJHd_qgUs90tZzQW0egm6ERFEks5rIqIIgaJpZM4LOuep.

[derweili]

Hi, I've added debug functions to the latest version of the plugin so please update to version 1.4

Then activate the debug log by enabling WP_DEBUG and adding following code to your wp-config.php

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

Then do a test checkout and paste the debug log here (you can find the debug log in wp-content/debug.log)

[Juhenriqueta]

Hi, here is the debug log:

[18-Dec-2016 23:59:42 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [18-Dec-2016 23:59:43 UTC] .htaccess contains redirect [18-Dec-2016 23:59:45 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [18-Dec-2016 23:59:45 UTC] .htaccess contains redirect [18-Dec-2016 23:59:47 UTC] .htaccess contains redirect [18-Dec-2016 23:59:48 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [18-Dec-2016 23:59:48 UTC] .htaccess contains redirect [18-Dec-2016 23:59:51 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [18-Dec-2016 23:59:51 UTC] .htaccess contains redirect [18-Dec-2016 23:59:53 UTC] .htaccess contains redirect [18-Dec-2016 23:59:58 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [18-Dec-2016 23:59:58 UTC] .htaccess contains redirect [18-Dec-2016 23:59:59 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:00 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:03 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:03 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:03 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:03 UTC] .htaccess contains redirect [19-Dec-2016 00:00:10 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:11 UTC] .htaccess contains redirect [19-Dec-2016 00:00:14 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:32 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:32 UTC] .htaccess contains redirect [19-Dec-2016 00:00:47 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:00:47 UTC] .htaccess contains redirect [19-Dec-2016 00:01:02 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:02 UTC] .htaccess contains redirect [19-Dec-2016 00:01:11 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:16 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:29 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:29 UTC] .htaccess contains redirect [19-Dec-2016 00:01:33 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:33 UTC] .htaccess contains redirect [19-Dec-2016 00:01:34 UTC] .htaccess contains redirect [19-Dec-2016 00:01:35 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:35 UTC] .htaccess contains redirect [19-Dec-2016 00:01:50 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:01:51 UTC] .htaccess contains redirect [19-Dec-2016 00:01:51 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:02:02 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:02:02 UTC] .htaccess contains redirect [19-Dec-2016 00:02:03 UTC] .htaccess contains redirect [19-Dec-2016 00:02:04 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:02:05 UTC] .htaccess contains redirect [19-Dec-2016 00:02:20 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:02:20 UTC] .htaccess contains redirect [19-Dec-2016 00:02:59 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:04:20 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:04:20 UTC] .htaccess contains redirect [19-Dec-2016 00:05:19 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:06:59 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:06:59 UTC] .htaccess contains redirect [19-Dec-2016 00:07:23 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:23 UTC] .htaccess contains redirect [19-Dec-2016 00:07:25 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:25 UTC] .htaccess contains redirect [19-Dec-2016 00:07:26 UTC] Send order status notification for completed order. [19-Dec-2016 00:07:26 UTC] send text message [19-Dec-2016 00:07:26 UTC] Der_Weili_Message Object ( [is_reference:protected] => [get_data_return:protected] => Array ( )

[recipient:protected] => 
[text:protected] => Your order has been completed

)

[19-Dec-2016 00:07:28 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:28 UTC] .htaccess contains redirect [19-Dec-2016 00:07:29 UTC] .htaccess contains redirect [19-Dec-2016 00:07:30 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:31 UTC] .htaccess contains redirect [19-Dec-2016 00:07:31 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:31 UTC] .htaccess contains redirect [19-Dec-2016 00:07:46 UTC] PHP Notice: Undefined index: lazyload in /home/jdellorganics16/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 46 [19-Dec-2016 00:07:46 UTC] .htaccess contains redirect

many thanks!

On 18 Dec 2016, at 15:53, Julian Weiland notifications@github.com wrote:

Hi, I've added debug functions to the latest version of the plugin so please update to version 1.4

Then activate the debug log by enabling WP_DEBUG and adding following code to your wp-config.php

// Enable WP_DEBUG mode define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); Then do a test checkout and paste the debug log here (you can find the debug log in wp-content/debug.log)

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-267828855, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrR1YxcT4D57iHVeJ_6bqz-HHXEdcks5rJVb8gaJpZM4LOuep.

[derweili]

That's strange. All the debug information about the scripts loaded on the thank-you page and the debug information about the webhook are missing.

There are several log entries called ".htaccess contains redirect". Is the woocommerce thank-you page activated or do you redirect your customers to a custom one?

[derweili]

If you want me to check you setup you can add me as a developer to you facebook app (My FB ID is 100000754506878) and send me a link to your WordPress site. So I can check if i can find the error.

[Juhenriqueta]

Hi,

The woocommerce thank-you page is activated. I’ve added you as a developer to the Ellorganics app on facebook. Here is the link to my WP site: https://ellorganics.co.uk/home https://ellorganics.co.uk/home

Many Thanks! Juliana

On 19 Dec 2016, at 20:37, Julian Weiland notifications@github.com wrote:

If you want me to check you setup you can add me as a developer to you facebook app (FB ID is 100000754506878) and send me a link to your WordPress site. So I can check if i can find the error.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-268071567, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrSHG6DVc9dG6lgn633_P8kGET9E0ks5rJusXgaJpZM4LOuep.

[derweili]

Hi, I'm not sure but maybe I found the problem: I forgot to to write it to the installation instruction: Go to you open you facebook app on and got to the messenger->settings->webhooks and add your facebook site to subscribe to your webhook.

[Juhenriqueta]

Hi,

I did this before I test the plugin… You didn’t put it in the instruction, but I new I had to do it ;)

Many Thanks!

On 21 Dec 2016, at 18:53, Julian Weiland notifications@github.com wrote:

Hi, I'm not sure but maybe I found the problem: I forgot to to write it to the installation instruction: Go to you open you facebook app on and got to the messenger->settings->webhooks and add your facebook site to subscribe to your webhook.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-268608539, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrd6w9pwjWcx7V-MREzJ82nXiQLlxks5rKXWygaJpZM4LOuep.

[derweili]

Is there a way to do a test order? What version of the plugin du you use? Your webhook url is not correct. Since version 1.2 the webhook url changed to https://ellorganics.co.uk/mbot-callback-webhook/

[Juhenriqueta]

you can make a test order using PayPal sandbox… login: ellotest@test.com mailto:ellotest@test.com password: testello

I’m using the 1.4 version:

I could’t find the mbot-callback-webhook https://ellorganics.co.uk/mbot-callback-webhook/ on my server.

right now it is on: https://ellorganics.co.uk/wp-content/plugins/messenger-bot-for-woocommerce/webhook.php https://ellorganics.co.uk/wp-content/plugins/messenger-bot-for-woocommerce/webhook.php

Many Thanks!

On 21 Dec 2016, at 19:30, Julian Weiland notifications@github.com wrote:

Is there a way to do a test order? What version of the plugin du you use? Your webhook url is not correct. Since version 1.2 the webhook url changed to https://ellorganics.co.uk/mbot-callback-webhook/ https://ellorganics.co.uk/mbot-callback-webhook/ — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-268617381, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTraTDx_EfIXEkNOy_GlOUyeOSvcVvks5rKX5VgaJpZM4LOuep.

[derweili]

Your Webhook URL is definitely wrong. I made a test order and checked the scripts loaded on you website. they are all loaded correctly.

Please go to settings->Permalinks and save them again. Maybe its a rewrite rule issue.

After you saved the permalinks go to the Messenger Bot settings specify a "Verify Token". Then go to the Facebook App and enter the new Webhook URL https://ellorganics.co.uk/mbot-callback-webhook/ and the verify token.

If this won't work too, I could take a look at your WordPress Settings. Therefore I need admin permissions for a short time. I already created a customer account on you page. Just give it the admin user role.

[Juhenriqueta]

Hi,

I've given you an admin user role, so you can take a look and see what’s happening.

Many Thanks, Juliana

On 21 Dec 2016, at 21:27, Julian Weiland notifications@github.com wrote:

Your Webhook URL is definitely wrong. I made a test order and checked the scripts loaded on you website. they are all loaded correctly.

Please go to settings->Permalinks and save them again. Maybe its a rewrite rule issue.

After you saved the permalinks go to the Messenger Bot settings specify a "Verify Token". Then go to the Facebook App and enter the new Webhook URL https://ellorganics.co.uk/mbot-callback-webhook/ https://ellorganics.co.uk/mbot-callback-webhook/ and the verify token.

If this won't work to I could take a look at your WordPress Settings. Therefore I need admin rights for a short time. I already created a custom account on you page. Just give it the admin user role.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-268644580, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrcuE_xtX5-vDDBV4Jzz8hKSC6tA6ks5rKZmygaJpZM4LOuep.

[derweili]

Hi, changing WebHook URL has fixed the bug. I made a test purchase and sucessfully got a order notification via facebook messenger.

[Juhenriqueta]

Hi,

Many many thanks!!! you rock! Working perfectly!

Have a great Christmas!

Juliana

On 22 Dec 2016, at 11:44, Julian Weiland notifications@github.com wrote:

Hi, changing WebHook URL has fixed the bug. I made a test purchase and sucessfully got a order notification via facebook messenger.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/derweili/fb-messenger-bot-for-woocommerce/issues/4#issuecomment-268783439, or mute the thread https://github.com/notifications/unsubscribe-auth/AXdTrWr_w8n4GXU2X2Ee1KNVnib1YSvDks5rKmKVgaJpZM4LOuep.

[derweili]

I am glad that it now works as desired. Please give the plugin a 5 stars review on the wordpress.org plugin page. https://de.wordpress.org/plugins/messenger-bot-for-woocommerce/