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Failure to login to a GitHub enterprise account on MacOS #4010

Closed adamenagy closed 6 years ago

adamenagy commented 6 years ago

Description

Failure to login to a GitHub enterprise account on MacOS

Version

GitHub Desktop version: 1.0.13

OS version: MacOS High Sierra 10.13.3

Steps to Reproduce

  1. Open GitHub Desktop
  2. Open "Preferences..."
  3. Under "Accounts" >> "Enterprise" click "Sign In"
  4. Provide the company git URL
  5. Provide credentials

Expected behavior: Successful login

Actual behavior: Getting an error message saying "The user name or passphrase you entered is not correct."

Reproduces how often: 100%

Logs

2018-02-14.desktop.production.log

Additional Information

Here is the error message dialog I'm getting:

githuberror

Using the exact same Enterprise account URL and credentials I can successfully log in using the old GitHub Desktop version 223

oldgithubdesktop

iAmWillShepherd commented 6 years ago

Thanks for taking the time to contribute!

We noticed that this is a duplicate of #3263. Please follow that issue for further updates.

Try following the steps in this comment and let me know if that resolves your issue.

adamenagy commented 6 years ago

OMG, yes that solved it! Thanks! :)