det-lab / jupyterhub-deploy-kubernetes-jetstream

CDMS JupyterHub deployment on XSEDE Jetstream
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Unable to access XSEDE Resources #59

Closed thathayhaykid closed 2 years ago

thathayhaykid commented 2 years ago

Hi There!

I'm coming across an error trying to access the XSEDE Jupyter hub resource! I was trying to access the 'default' setting, A colleague of mind is experiencing the same issue!

Amy tried out the Tiny setting and it worked for her!

Here's a screenshot with the error that's happening!

Please let me know if there's anything else I can provide you with to help!

Thanks.

-Haythem

MansourHaythem_ErrorMEssage

zonca commented 2 years ago

@thathayhaykid in order to save resources as usage was low, I had downsized to only 1 medium instance. I deployed another service (@pibion it was ServiceX) that was consuming a lot of ram so you only could have 1 session running. Now I terminated that service, I will launch it only during testing.

So, now I have reconfigured the options given the available RAM:

@pibion if needed we can scale it up and get a larger instance, but first you need to check how much time we have left in the allocation