devcartel / pyrfa

Open sourced Python API for Refinitiv (Thomson Reuters) Enterprise Platform.
http://devcartel.com/pyrfa
MIT License
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Error pulling SymbolList #31

Closed kodeaway closed 7 years ago

kodeaway commented 7 years ago

Getting errors while using getSymbolList

Debug is ON and am able to see the below.

[SymbolListHandler::decodeSymbolList] Expected key buffer databuffer type of Buffer ({'MTYPE' : 'REFRESH','RIC' : 'SL RICNAME','SERVICE' : 'SERVICENAME'})

SymbolList are being pulled OK with other tools without any issues.

wiwat-tharateeraparb commented 7 years ago

Are you referring to a chain RIC? Thomson Reuters has legacy, unstructured chain RIC data model for delivery of a list of symbols. SymbolList (OMM) is a newer structured which is only available from TRDF-D feeds (Direct Feed for exchanges). Typically if you want a list of symbols from, say, 0#RIC from IDN, it is most likely that you are requesting for a chain RIC and not a SymbolList.

To pull a chain RIC with PyRFA, you can see code in this post and repost here:

def expandChainRIC(self, chainRIC):
        expanded = []
        done = False
        snapshot = self.snapshotRequest([chainRIC])
        while not done:
            if not snapshot:
                break
            for i in ['LINK_1', 'LINK_2', 'LINK_3', 'LINK_4', 'LINK_5', 'LINK_6', 'LINK_7', 'LINK_8', 'LINK_9', 'LINK_10', 'LINK_11', 'LINK_12', 'LINK_13', 'LINK_14', 'LONGLINK1', 'LONGLINK2', 'LONGLINK3', 'LONGLINK4', 'LONGLINK5', 'LONGLINK6', 'LONGLINK7', 'LONGLINK8', 'LONGLINK9', 'LONGLINK10', 'LONGLINK11', 'LONGLINK12', 'LONGLINK13', 'LONGLINK14']:
                if snapshot[0][2].has_key(i) and snapshot[0][2][i]:
                    expanded.append(snapshot[0][2][i])
            if snapshot[0][2].has_key('NEXT_LR') and snapshot[0][2]['NEXT_LR']:
                snapshot = self.snapshotRequest([snapshot[0][2]['NEXT_LR']])
            elif snapshot[0][2].has_key('LONGNEXTLR') and snapshot[0][2]['LONGNEXTLR']:
                snapshot = self.snapshotRequest([snapshot[0][2]['LONGNEXTLR']])
            else:
                done = True
        # if chainRIC is not a chain, return itself back
        if not expanded:
            expanded.append(chainRIC)
        if self.debug:
            print "[debug] Expand chain " + chainRIC + " -> " + str(expanded)
        return expanded

and

def snapshotRequest(self, ricList):
        snaphots = ()
        self.pyrfa.log("Subscribing items: " + str(ricList) + " (total: " + str(len(ricList)) + " )")
        for ric in ricList:
            self.pyrfa.marketPriceRequest(ric)
        global end
        end = False
        t = threading.Timer(10, stop)
        t.start()
        imageReceived = 0
        while not end and imageReceived < len(ricList):
            images = self.pyrfa.dispatchEventQueue()
            if images:
                for i in images:
                    if type(i[2]) is dict:
                        imageReceived += 1
                        snaphots += (i,)
                        t.cancel()
                        t = threading.Timer(10, stop)
                        t.start()
        self.pyrfa.log("Snapshots received: " + str(imageReceived))
        t.cancel()
        return snaphots
kodeaway commented 7 years ago

Thanks for the reply. This is a symbollist. Domain 10 if I have to use rmdstestclient.

Against a TRDFD this SymbolList sample code works. It does not work against a service hosted by Reuters which only supports SymbolLists and does not support chain RICs.

wiwat-tharateeraparb commented 7 years ago

Are you able to email us the log file to take a look? Email: support@devcartel.com

clgoldman commented 7 years ago

Our support team found a difference in one of the parameters returned from RDFD vs. the new service.

RDFD: ``

`` New Service: ` ` Is the difference in the keyDataType (RSSL_DT_BUFFER vs RSSL_DT_RMTES_STRING) causing the issue with pyRFA ?
wiwat-tharateeraparb commented 7 years ago

Yes. We didn't expect Symbol List to be encoded as RMTES string. Will fix this in the next release.

wiwat-tharateeraparb commented 7 years ago

Please try PyRFA 8.2.1 released today for which addresses this issue.

clgoldman commented 7 years ago

Thank you for this quick turnaround. I'll let you know the results

From: Wiwat Tharateeraparb [mailto:notifications@github.com] Sent: Monday, September 11, 2017 8:16 AM To: devcartel/pyrfa Cc: Goldman, Carol L. (Financial & Risk); Comment Subject: Re: [devcartel/pyrfa] Error pulling SymbolList (#31)

Please try PyRFA 8.2.1 released today for which addresses this issue.

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kodeaway commented 7 years ago

This fixed the problem we were seeing. Thank you very much for the fix.