developerforce / open-cti-demo-adapter

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Phone icon doesn't appear in utility bar #11

Closed tylerlong closed 6 years ago

tylerlong commented 6 years ago

I followed the instructions from the README and this page: https://developer.salesforce.com/page/Lightning_Open_CTI

But I don't see the Phone icon appear in utility bar. Do you know the possible reason?

Utility bar:

image

Configuration:

image

You can see that Rich Text is there while Phone is not there.

tylerlong commented 6 years ago

Resolved.

I forgot to add the current user to call center.