devkitPro / installer

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Windows graphical installer not download the required files #27

Closed 64801965 closed 4 years ago

64801965 commented 4 years ago

Only downloaded msys2 dir but nothing including PPC and ARM files. Seems it prompted keys are unknown... Using Win10.

NicholasMoser commented 4 years ago

I'm seeing something similar to this. I select all components to install:

image

Partway through I see these errors:

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And then I repeatedly see:

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Despite this, it thinks it has installed correctly:

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When I actually run it, there's no PPC files:

$ echo $DEVKITPPC
/opt/devkitpro/devkitPPC
$ cd $DEVKITPPC
-bash: cd: /opt/devkitpro/devkitPPC: No such file or directory

Looking into a few different solutions, I'll update this issue if I discover anything on my end :)

fincs commented 4 years ago

We're aware of this issue (as well as what causes it). Please bear with us, as we're working on a solution.

WinterMute commented 4 years ago

If the uninstaller exists (uninst.exe in the devkitpro folder) then run it and remove the partial install. If the uninstaller hasn't been written to disk then just remove the whole folder manually and reboot. Make sure you also remove msys-2.10.0.7z from your system to ensure the updater downloads the most recent version then run the updater again. Everything should hopefully just work.

@NicholasMoser

Looking into a few different solutions, I'll update this issue if I discover anything on my end :)

Please don't share solutions and workarounds you discover without first checking with us that they're appropriate. That pretty much always causes further support headaches for us. Thanks for reporting the issue here rather than attempting to research a workaround and implement your own solution first though. That's very much appreciated.

FWIW you don't need to censor the gpg public key fingerprints displayed by the installer. If they were secrets that shouldn't be revealed then the damage would already have been done :P

NicholasMoser commented 4 years ago

I can confirm that it is now fixed and working properly. Thank you for such quick turn around! I made a donation to show my appreciation 😃

WinterMute commented 4 years ago

Awesome, good to hear.

64801965 commented 4 years ago

No, the same as before now, folks!

64801965 commented 4 years ago

无标题

WinterMute commented 4 years ago

@64801965

Try this.

If the uninstaller exists (uninst.exe in the devkitpro folder) then run it and remove the partial install. If the uninstaller hasn't been written to disk then just remove the whole folder manually and reboot. Make sure you also remove msys-2.10.0.7z from your system. Also try clearing IE cache - press windows key + R & type inetcpl.cpl. Under Browsing History click delete. In the following dialog make sure you have "Temporary Internet files and website files" and "Cookies and webiste data" ticked then click delete again.

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64801965 commented 4 years ago

@64801965

Try this.

If the uninstaller exists (uninst.exe in the devkitpro folder) then run it and remove the partial install. If the uninstaller hasn't been written to disk then just remove the whole folder manually and reboot. Make sure you also remove msys-2.10.0.7z from your system. Also try clearing IE cache - press windows key + R & type inetcpl.cpl. Under Browsing History click delete. In the following dialog make sure you have "Temporary Internet files and website files" and "Cookies and webiste data" ticked then click delete again.

image

Nothing helped... 无标题

NicholasMoser commented 4 years ago

@64801965

Make sure you also remove msys-2.10.0.7z from your system

Did you make sure to delete this file before rerunning the install exe?

WinterMute commented 4 years ago

@64801965

Make sure you also remove msys-2.10.0.7z from your system

Did you make sure to delete this file before rerunning the install exe?

This. Make absolutely sure that msys2-2.10.0.7z is not still present before running the installer again. Make sure the devkitPro folder on your install drive has been removed.

64801965 commented 4 years ago

Yeah, done that, everything remained--lack of some files downloaded.

WinterMute commented 4 years ago

@64801965

Yeah, done that, everything remained--lack of some files downloaded.

OK, let's try something else.

Delete everything inside your devkitPro folder except devkitProUpdater-3.0.3.exe Right click this link and select "Save Link As" https://pkg.devkitpro.org/msys-2.10.0.7z Browse to your devkitPro folder & save the file there. Now run devkitProUpdater-3.0.3.exe again.

64801965 commented 4 years ago

Good news... Evething works! Thank you!

@64801965

Yeah, done that, everything remained--lack of some files downloaded.

OK, let's try something else.

Delete everything inside your devkitPro folder except devkitProUpdater-3.0.3.exe Right click this link and select "Save Link As" https://pkg.devkitpro.org/msys-2.10.0.7z Browse to your devkitPro folder & save the file there. Now run devkitProUpdater-3.0.3.exe again.