We have received this json webhook for the video file sent by a client.
Webhook contains the information that video was sent by a client, but still hasMedia was received as false and it does not contain mediaUrl.
@ehussain I've tried it and it works fine with video format :(
Is it possible that it's one time issue?
Could you try to send video manually again and see what happens?
Hello,
We have received this json webhook for the video file sent by a client. Webhook contains the information that video was sent by a client, but still hasMedia was received as false and it does not contain mediaUrl.
Please fix this issue.