devlikeapro / waha

WAHA - WhatsApp HTTP API (REST API) that you can configure in a click!
https://waha.devlike.pro/
Apache License 2.0
820 stars 249 forks source link

My WhatsApp Business number got bannned by whatsapp #246

Closed khushboo-scogo closed 6 months ago

khushboo-scogo commented 6 months ago

hey @allburov, I want help to unban my WhatsApp business number. I will give a short overview of the last 2–3 weeks. I was sending messages to Whatsapp users through IVR call from 10th Dec. On 15th Dec I ran a script which sent 300 messages with 2 sec of delay and after half an hour more, 300 messages with the same delay. Next day, had sent 300 messages with the same 2 sec of delay. On 20th Dec, my number got banned from WhatsApp. On the 21st of Dec, I scanned with a new whatsapp business number to continue my service, but in 1 hour, that number also got banned. Have they detected my IP or someone has reported me, don't understand the reason? I want to unban both numbers. Can you please guide me on how to tackle this issue?

allburov commented 6 months ago

Hi! Here's general tips what you should do to avoid getting banned https://waha.devlike.pro/docs/overview/how-to-avoid-blocking/

It's always dangerous to send messages in bulk - if one has deleted your account from their contact list they can mark your message as SPAM. If few people did it - you get banned from whatsapp. Also if the content is the same it's easy to detect it's a spam. Correct, it's easy to track the bot by IP, especially if you're using well know VPS provider IP. Consider using https://waha.devlike.pro/docs/how-to/config/#proxy

Contact Meta about your numbers and they'll unban it if possible