[BUG][NOWEB] - Webhook when viewing status not working

[MoishyShuvax]

Webhook when viewing status not working

Version

{
  "version": "2024.5.6",
  "engine": "NOWEB",
  "tier": "PLUS",
  "browser": "/usr/bin/chromium"
}

Expected behavior

While waiting for the message.ack event, a webhook should be sent whenever a contact views the status I sent

In practice, the webhook is received only in the first view and not in the following views

[devlikepro]

In practice, the webhook is received only in the first view and not in the following views

That's right, it works this way even in the origial WA app - if you watch status multiple times from the same account - it shows "1 view(s)" If you watch it from different account - it'll send you a new message.ack for that view (if the account has the right "send ack" settings)

let us know if we misunderstood smth here!

[MoishyShuvax]

No, I'm talking about viewing from another account The webhook is sent only on the first view, and subsequent views from other accounts are not sent

[oteGroupMoishy]

No, I'm talking about viewing from another account The webhook is sent only on the first view, and subsequent views from other accounts are not sent

@devlikepro Any update on this?

[allburov]

Working on that! Found the root cause, fixing it in the engine, hopefully fix will be available soon! :crossed_fingers:

[allburov]

Fixed in 2024.5.14! Also fixed from/to name - it'll be status@broadcast

{
    "event": "message.ack",
    "session": "default",
    "me": {
        "id": "123123@c.us",
        "pushName": "Sim1"
    },
    "payload": {
        "id": "true_status@broadcast_AAAAAAAAAAAAAAAAA",
        "from": "status@broadcast",
        "to": "status@broadcast",
        "participant": "321321@c.us",
        "fromMe": true,
        "ack": 3,
        "ackName": "READ"
    },
    "engine": "NOWEB",
    "environment": {
        "version": "2024.5.14",
        "engine": "NOWEB",
        "tier": "PLUS",
        "browser": "/usr/bin/google-chrome-stable"
    }
}