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devlikeapro / waha

WAHA - WhatsApp HTTP API (REST API) that you can configure in a click! Two engines: chromium-based WEBJS and pure-websocket NOWEB
https://waha.devlike.pro/
Apache License 2.0
912 stars 277 forks source link

[Feature Request] - Mark chat as unread #498

Open davidgabbay opened 4 weeks ago

davidgabbay commented 4 weeks ago

im missing the "mark as unread" its very helpful when the bot answers customer automatically - a greetings massage, than automatically the chat "unread massage" sign dissapears.

However still a human should read the customers message By marking the chat as "unread" the worker understands it was still not processed by human.

devlikepro commented 4 weeks ago

Hi! Good suggestion, we will add it!

Right now we're using Labels for that right now for WA Business accounts for the same purpose

https://waha.devlike.pro/docs/how-to/labels/

patron:PRO

davidgabbay commented 4 weeks ago

The labels is a good feature, as far i understand its for different purpose. The unread sign is being outomatically removered when you read the message, furthermore the common whatsapp web does not let you change Labels.