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devrnt / react-use-intercom

☎️ React Intercom integration without the hassle, powered by hooks.
https://devrnt.github.io/react-use-intercom/#/useIntercom
MIT License
340 stars 44 forks source link

Not working properly in staging #476

Closed aldy97 closed 2 years ago

aldy97 commented 2 years ago

Describe the bug Worked fine in local environment, but the intercom icon is not showing up in staging and also failed to send request to Intercom. We are using Hotjar, and could this be the reason that why it fails? I am suspicious on that.

To Reproduce Steps to reproduce the behavior: Just happened on staging for testing purposes.

Codesandbox link Include a codesandox will help us to investigate the issue quicker.

Expected behavior The icon should pop up in the bottom right corner. And there should be a ping request sent to Intercom. But none of them happened in the staging environment.

Screenshots In local which works fine: image

In staging which it fails: image

Desktop (please complete the following information):

Smartphone (please complete the following information):

devrnt commented 2 years ago

Thanks for the extensive description, any updates on how this issue got resolved?