Hatch not being added "Unsupported Product Found: restoreV4"

[zburk11]

[10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] Unsupported Product Found: restoreV4 [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] Configuring Hatch Devices: [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] Rest+ 2nd Gen: 1 [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] Restore: 1 [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] Debug info for restoreV4 MasteBed Hatch: [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] { "id": "", "createDate": "2024-08-25 20:48:46", "updateDate": "2024-08-25 20:48:46", "macAddress": "", "owner": true, "productDevice": { "id": 6184406, "createDate": "2023-12-08 01:51:55", "updateDate": "2024-10-10 10:46:50", "product": "restoreV4", "macAddress": "E4:65:B8:13:D7:B2", "memberId": 1317888, "name": "MasteBed Hatch", "hardwareVersion": "10.0.2", "firmwareVersion": "10.1.489", "targetedFirmwareVersion": null, "mandatory": false, "consumerMode": true, "iotCertificateId": "5c78393635483d83f1005d9090c0169a4f1508f3c69d46c50946203a28957cbf", "registrationDate": null, "replacementEmailSent": null, "deviceReturn": null, "replacement": null, "isFactory": false, "outOfWarranty": false, "warrantyDateString": null }, "name": "MasteBed Hatch", "product": "restoreV4", "email": "", "memberId": "", "hardwareVersion": "10.0.2", "thingName": "***" } [10/10/2024, 9:00:03 AM] [homebridge-hatch-baby-rest] State for restoreV4 MasteBed Hatch: [10/10/2024, 9:00:04 AM] [homebridge-hatch-baby-rest] { "env": "prod", "alarmsDisabled": false, "nightlightOn": false, "nightlightIntensity": 32780, "toddlerLockOn": false, "snoozeDuration": 540, "knockThreshold": 20, "knockDuration": 0, "activeTap": true, "knockAxis": 1, "current": { "srId": 0, "playing": "none", "step": 0, "color": { "id": 9998, "r": 0, "g": 0, "b": 0, "w": 0, "i": 16239, "duration": 0, "until": "indefinite" }, "sound": { "id": 19998, "v": 29332, "mute": false, "url": "https://images.hatchbaby.com/content/sounds/noSound.wav", "duration": 0, "until": "indefinite" }, "paused": false }, "dataVersion": "20241009080700111", "sleepScene": { "srId": 0, "enabled": false }, "timer": { "s": "2024-10-10 11:41:07", "d": 0 }, "streaming": { "status": "none" }, "timezone": "America/Denver", "rF": { "v": "10.1.489", "i": true, "u": "https://firmware.hatchbaby.com/prod/restoreV4/restoreV4_DFU_10_1_489.json?f=g" }, "deviceInfo": { "f": "10.1.489", "fR": 0, "hwVersion": "10.0.2", "powerStatus": 0, "sdCardVersionInfo": { "releaseDate": "unknown", "hashType": "md5", "hashCode": "0x00000000000000000000000000000000" } }, "clock": { "i": 1211210137, "turnOffAt": "22:00:00", "turnOnAt": "07:00:00", "turnDimAt": "22:00:00", "turnBrightAt": "07:00:00", "flags": 32816, "turnOffMode": "never" }, "toddlerLock": { "turnOffAt": "00:00:00", "turnOnAt": "00:00:00", "turnOnMode": "never" }, "lucky": 0, "LDR": "RECV_FAIL", "LWTP": false, "debug": 0, "hwDebugFlags": 0, "logging": 37, "owned": true, "lastReset": "PowerOn_OtherWDT", "ota": { "status": "none", "downloadProgress": 0, "installProgress": 0 }, "touch": { "flags": 0, "poll_rate_hz": 0, "refire_delay_ms": 0, "refire_rate_hz": 0, "step_size": 0 }, "REX": { "lock": 692316220, "key": 0, "command": "none", "auth": 3856084876 }, "connected": true, "rssi": -52, "snooze": { "active": false, "startTime": "" } }