dgreif / ring

Unofficial packages for Ring Doorbells, Cameras, Alarm System, and Smart Lighting
MIT License
1.2k stars 161 forks source link

Version 12.0.0 and 12.0.1 not functioning with iOS17 #1317

Closed gregpa closed 11 months ago

gregpa commented 11 months ago

Is there an existing issue for this?

Describe The Bug

I had an issue on 12.0.0 where none of my devices were coming through to the Home App. I see them and can control them on the HOOBS accessory page, but they are not transferring to the app. I tried updating to 12.0.1 and same issue. I am holding off trying to delete the bridge and re-install it as I have a bunch of automations, but will do so if there is no other option. Looking for advice.

To Reproduce

No response

Expected behavior

Use on Home App.

Relevant log output

No response

Screenshots

No response

Homebridge Ring Config

none available

Additional context

No response

OS

iOS17

Node.js Version

?

NPM Version

?

Homebridge/HOOBs Version

4.3.0

Homebridge Ring Plugin Version

12.0.1

Operating System

windows

tsightler commented 11 months ago

There are no known issues with iOS 17 and this plugin, other than the issue with tvOS which constantly causes the cameras to stream, although I think that might be fixed in some recent updates from Apple.

Like always, you should follow basic troubleshooting, restart server, look at the logs to make sure it is showing devices, etc. I see you are running on Windows, there are known issues with some users not being able to connect when running native on Windows.

Since you are using HOOBs, best bet is always to reach out to HOOBs support.

gregpa commented 11 months ago

Had to delete the bridge and re-add it (and do all my stupid automations again..) it came back

dgreif commented 11 months ago

Going to close this as it sounds like this has been resolved by re-adding the bridge