Closed sterumbelow closed 10 months ago
You are running on a pretty old NodeJS version, although I don't know that this would be the issue, but v18 or later is recommended and v14 has been out of support for almost 6 months.
Overall however, there's not much that anyone here can do if you are getting timeouts querying the Ring API, that's up to network or Ring API responsiveness. They should not cause any crashes as requests are simply retried. Having those messages every so often is fairly normal and not unexpected, they are pretty much only an issue if you see dozens of them within the same minute or so, and, even then, that's more likely to just be a network/Ring outage than anything else.
You are running on a pretty old NodeJS version, although I don't know that this would be the issue, but v18 or later is recommended and v14 has been out of support for almost 6 months.
Overall however, there's not much that anyone here can do if you are getting timeouts querying the Ring API, that's up to network or Ring API responsiveness. They should not cause any crashes as requests are simply retried. Having those messages every so often is fairly normal and not unexpected, they are pretty much only an issue if you see dozens of them within the same minute or so, and, even then, that's more likely to just be a network/Ring outage than anything else.
Have updated my post. Couldn't get to the info because Homebridge opened GitHub in the built-in browser.
I'm on 18.16.0.
I'm going to close this issue as there is nothing that can be done from a code perspective here. Occasionally timeouts to the Ring API are nothing to be concerned about and there's nothing that can be done about them from a code perspective anyway, the error is already caught and logged and the requests is retried.
If you can provide a real example of this causing "Homebridge to crash" feel free to re-open and post those logs, but the logs above don't show anything to be concerned with and everyone will see these sometimes.
Is there an existing issue for this?
Describe The Bug
The log shows:
[Ring] Failed to re ach Ring server at https://api.ring.com/c] ients_api/ring_devices. Timeout awaiting 'request' for 20000ms. Trying again in 5 seconds...
repeatedly. Eventually it seems to cause Homebridge to crash and cause everything to go offline. Restarting fixes the issue temporarily.
To Reproduce
No response
Expected behavior
No error/timeout. Seems to be a new issue.
Relevant log output
No response
Screenshots
Homebridge Ring Config
Additional context
No response
OS
Rasbian
Node.js Version
18.16.0
NPM Version
9.5.1
Homebridge/HOOBs Version
1.6.1
Homebridge Ring Plugin Version
12.0.1
Operating System
Raspbian