Intercom: It is not possible to disable HomeKit notifications when doorbell rings

simonbrueckner commented 1 month ago

Is there an existing issue for this?

[X] I have searched the existing issues

Describe The Bug

I have added a Ring Intercom device to Homebridge and it works perfectly insofar that I can program the switch in HomeKit and also have automations to automatically open the door on a doorbell ring. However, I can not disable the push notifications sent by HomeKit when the doorbell rings. This is annoying as the Ring App itself also sends that notification (which I also want to receive so I can answer the Intercom). I did disable notifications on the Lock itself in HomeKit, but this only removes the notifications that the door has been unlocked, not the notifications for ringing.

To Reproduce

Add Ring Intercom to Homebridge:
Disable Notifications on HomeKit Doorlock:

But there is no way to disable notifications on the Doorbell itself:

Expected behavior

Either the notification setting on the Doorlock should remove both ringing and unlocking notifications or there should be a separate setting on the Switch to disable ringing notifications.

Relevant log output

No response

Screenshots

No response

Homebridge Ring Config

"platforms": [
        {
            "refreshToken": "<redacted>",
            "platform": "Ring"
        }
    ]

Additional context

No response

OS

Rasbian

Node.js Version

v18.19.0

NPM Version

0

Homebridge/HOOBs Version

v1.8.2

Homebridge Ring Plugin Version

v12.1.0

Operating System

Rasbian

tsightler commented 1 month ago

This is a HomeKit limitation, not something that can be addressed by this plugin.

simonbrueckner commented 1 month ago

Thanks for your quick answer. I was wondering if that Is this true though?

I was checking on other doorbell providers which have native HomeKit integration and here, it seems to be possible to granularly set notifications for different events, see e.g. https://www.belkin.com/support-article/?articleNum=318671#:~:text=Step%201%3A%20Open%20your%20Apple,ON%20or%20OFF%20notification%20settings.

tsightler commented 1 month ago

That is a video doorbell, you will also get those features with this plugin if you have a Ring video doorbell. Unfortunately, the Ring Intercom does not have a video component and thus, for reasons unknown, Homekit doesn't expose notification options for a doorbell accessory that doesn't include video. I don't know why but other projects report similar issues and there are other duplicate issues here as well.

simonbrueckner commented 1 month ago

Thanks for the explanation! What a pity.

dgreif / ring