No notification in apple home app

divvoore commented 3 weeks ago

Is there an existing issue for this?

[X] I have searched the existing issues

Describe The Bug

When the doorbell is pressed, I normally get notification in apple home app but now nothing. Checked notification settings. I have unbridged ring doorbell as recommended but it was before also

To Reproduce

Pressed doorbell

Expected behavior

Get notification in apple home

Relevant log output

No response

Screenshots

No response

Homebridge Ring Config

{
            "refreshToken": "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",
            "unbridgeCameras": true,
            "hideCameraSirenSwitch": false,
            "platform": "Ring"

Additional context

No response

OS

macOS

Node.js Version

20.15.1

NPM Version

v4.56.4

Homebridge/HOOBs Version

v1.8.4

Homebridge Ring Plugin Version

V13.1

Operating System

macOS

dgreif commented 3 weeks ago

Please follow the steps in https://github.com/dgreif/ring/wiki/Notification-Troubleshooting, which should get these notifications working again

godpurpose commented 2 weeks ago

Hi there @dgreif , I have the Ring Intercom. I followed every step several times, and still not working. Using homebridge 1.8.4 on Mac, everything updated (Node 20.17.0), and still getting the red message:

Captura de pantalla 2024-08-29 a las 14 12 17

Any help? Thanks in advance for all ur awesome job.

dgreif commented 1 week ago

@godpurpose this looks like it's probably a DNS issue, and would be caused by some configuration on your network. It can't find the firebase host name. Unfortunately it could be any number of things causing it, and it's well outside the scope of this project to help hunt it down.

BrauCadena commented 2 days ago

@dgreif Thanks man, the solution works for me!

dgreif / ring