UX - commands not intuitive

[akumbera]

Users attempt commands that the bot doesn't interpret correctly. For example, after creating a group, they want to call the group with !.

• Are there many commands that aren't obvious? Users should feel comfortable guessing commands.
• In the specific case where users want to call !, what do they expect to happen?

Solutions:

• Might be useful for users to design their own commands. Either as aliases, or as outputs of other commands, such as calling a group by name. Complexity: high
• Might be useful for the bot to guess what a user means, vel the way bash suggests commands for typos. Complexity: not quite as high

[dguil16]

We could create a series of commands that do the same thing. E.g. !group-enroll and !group-join. That would be a simple way to try to cover some common errors. I also need to throw in a generic catch for any attempt at commands (messages that start with !) but are not valid, so that the Bot reports back that it sees the user was trying to give it a command but didn't understand it.

Allowing users to create their own shorthand commands shouldn't be too difficult once we switch over to a functional approach. I have some ideas of how to implement it, and it would likely prove very useful.