diabetes-research / help-desk-non-phi

Public (non-PHI) Help Desk repo to host issues, FAQs, knowledgebases and tasks that are non-sensitive. Integrated into DRH application
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[Proposal] Improve Non-PHI Help Desk Platform Categories #9

Closed MeetAnithaVarghese closed 6 days ago

MeetAnithaVarghese commented 6 days ago

Summary:
Orgnaize the content into three main categories: Announcements, FAQs, and Ideas, each with its own subsection for easier navigation.

Users would select a category, click "New Discussion," and then be prompted to add a title, select a topic, and input the body text. This streamlined approach should enhance user experience, especially for researchers and others interacting with the platform.

Proposed Categories:

  1. Announcements

  2. FAQs
    Topics:

    • Website
    • General Q's
    • Edge base questions
    • Server-based Q's
  3. Ideas
    Topics:

    • Share an idea
    • Create a Poll
    • Show & Tell