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diablodale / dp.kinect

Kinect v1 (XBox 360) plugin for Cycling74 Max
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Licensing issue #56

Closed depalmami closed 9 months ago

depalmami commented 2 years ago

Description

Hi Dale, i can't transfer the license to an other PC o re-register dp.kinect2 on my PC(on wich previously the plugin was working). I was able to unregister but now i can't reregister or transfer the license.

Setup

Nome dispositivo DESKTOP-OKA7B8S Processore 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz RAM installata 8,00 GB (7,73 GB utilizzabile) ID dispositivo 95EBD06E-B1A9-46B0-BF23-C469FEA1276D ID prodotto 00330-53796-75196-AAOEM Tipo sistema Sistema operativo a 64 bit, processore basato su x64

(sorry for the italian)

Steps to reproduce

Please detail every step needed to reproduce your issue. Set @verbose 1 on dp.kinect to receive additional debug information in the Max console. I recommend you create a small patch that demonstrates the problem. Attach your patch to this issue. Here is an example of detailed steps...

  1. Start Max 8( Version 8.2.2 (85d93eb32e9) (x64 windows))
  2. Open the dp.kinect help patch
  3. Click on the register tab
  4. Press the register message
  5. Select the .dpreg file i find in your email (that you've sent me on March 4 of this year)

Result

dp.kinect2: RG: 33558528 RV: 0 dp.kinect2: dp.kinect2 is not registered or has expired. Register your key or visit https://hidale.com for purchase and support.

Expected Result

Activate dp.kinect2

Max console output

dp.kinect2: RG: 33558528 RV: 0 dp.kinect2: dp.kinect2 is not registered or has expired. Register your key or visit https://hidale.com for purchase and support.

diablodale commented 2 years ago

Please copy and paste all of the messages from dp.kinect2. There are 10+ messages that include its versions, libraries, and several error messages.

diablodale commented 2 years ago

While you get those console messages... ...I also see that code 33558528 suggests either your dpreg file or your registration name are invalid. Please verify that the registration name you use is the "name" you received in a separate email from my store.