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diablodale / dp.kinect2

Kinect v2 (XBox One) plugin for Cycling '74 Max
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Registration doesn't work #54

Closed OttavioFavet closed 4 years ago

OttavioFavet commented 4 years ago

Description

Please provide a clear and concise description of your issue.

Setup

Error: Error max

diablodale commented 4 years ago

Hello. I saw in my store you recently purchased a license. Looking then at your screenshot, I see that you are not using the registration name that was sent to you by email with your order. Please check your email. You probably received 3 emails from my store. One of those emails has your registration name. You must use that registration name. I suspect this is the issue. https://github.com/diablodale/dp.kinect2/wiki#register-dpkinect2

If you continue to have difficult registering, the error code in your screenshot could also appear if your dpreg license file is corrupt. I can easily enable your download again if we need to.

OttavioFavet commented 4 years ago

Hello, thank you for the quick response. I didn't noticed the capital letter on registration name. It's working now, thank you very much.

diablodale commented 4 years ago

Glad to hear it is working for you. :-) Happy patching!