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diablodale / dp.kinect2

Kinect v2 (XBox One) plugin for Cycling '74 Max
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Registration key file or name not working #6

Closed ghost closed 9 years ago

ghost commented 9 years ago

Setup: Desktop PC Intel i7-2600 CPU 8 GB RAM, 120GB SSD drive Windows 8.1 x64 with all current updates Kinect for Windows SDK v2.0_1409 Max 7.0.1 x64 (currently in trial)

Steps:

  1. Download the latest patch from your website (v.0.34.0.0)
  2. Extract zip, open patch
  3. Max Console prompts "dp.kinect2 is not registered or has expired. Register your key or visit the software section of http://hidale.com for a new registration key."
  4. Fill in my registration name, provided by you
  5. Click register button
  6. Choose the registration file, provided by you

Result: Max Console again prompts "dp.kinect2 is not registered or has expired. Register your key or visit the software section of http://hidale.com for a new registration key."

Expected: Some message that confirms the registration

Additional information: Also tested on Max 6.1, same behavior

diablodale commented 9 years ago

please read the stick issue to provide more detail. There is not enough information in your above entry. https://github.com/diablodale/dp.kinect2/issues/1

ghost commented 9 years ago

Hi Dale, thanks for getting back to me. I've read the stick issue and added some steps.

Please tell me what other information you need.

diablodale commented 9 years ago

It could be there is a bug in Max itself and not in dp.kinect2. I have found an issue with how Max objects (zl) and (tosymbol) processes message lists with commas in them.

Are you Chris from Lübeck? If yes...then your registration name has a comma in it. And the zl/tosymbol objects are not handling it as expected.

A quick workaround is to send the registration message yourself. This is documented in the wiki. Remember to put double-quotes " around your entire registration string because of the comma in it.

If you are not Chris from Lübeck and your registration name does not have a comma in it then please read the following.

I am not able to test in Max trial's. Their copy protection disallows re-trialing. I doubt there is a problem with that topic, yet I am not able to test it.

Please provide additional details on each step. Pretend I have no knowledge of anything. I need to know on what to click and what to type.

ghost commented 9 years ago

Yes that is me. Thank you for providing a workaround! :)

As I haven't checked github over the weekend, I've already registered a trial (with a short registration name, no special chars) to start testing. I'll try your workaround soon.

diablodale commented 9 years ago

The demo patch was updated and the workaround is available available for end-users to sent the registration message themselves.

ghost commented 9 years ago

Thanks again for your support! Works like a charm : )